Customer Ratings & Reviews

This membership is a real value!!! Love the peace of mind that having Geek Squad available when I need it provides! I've already saved over $500!!!

Too many visits to buy, start up computer, Geek Squad was GREAT!

This is the only location I know of where I can walk or call in to receive advice and/or repairs to my computer, and they have always done well for me.

I like the security I feel having this extended protection for my purchases. The Geek Squad has been great !

This membership gives me a piece of mind .Now I don't have to worry about something going wrong and it will.

this is the best by far is to get the membership and you will recieve alerts on new products and savings for your next purchase

The membership is a good deal, it saves me money when I had issue with my laptop.

So glad I did purchase this, or I wouldn't have been able to get the Microsoft Office correct one installed.

A lot of benefits crammed into a reasonable price.

I was having trouble with my computer not working and I took it to best buy and I got the membership and they diagnosed the problem and fixed it for no additional cost all I had to pay for was the new part bc I bought it from a 3rd party

I would love this service and referred to my friends already

While I had the membership, it was very valuable and affordable

The squad took care of my issues, like they always do. Didn't even have an appointment one time, and still took care of me. Getting money's worth, for sure

Geek squad was very knowledgeable and professional about what they did

Best Buy membership offers a comprehensive support and savings program designed for tech enthusiasts and frequent electronics purchasers. Benefits: • 24/7 Tech Support: Access to round-the-clock assistance for all your tech needs, including setup and troubleshooting. • Extended Warranties: Increased protection on most products extends their lifespan and value. • Exclusive Member Pricing: Significant discounts on a wide range of products. • Free Shipping and Installation: Complimentary services that enhance the overall purchase experience. Conclusion: Best Buy Totaltech is ideal for those who regularly update their tech or need consistent technical support. The benefits can easily outweigh the costs if used to their full potential, making it a worthwhile investment for the right customer.

This membership is a great value. I have used several times and for the value it has saved me several times. Great value and worth it.

Good assurance for continuity of computer wellness.

I am not a person who joins membership things....but I buy enough things from Best Buy that I thought it was a good idea. I like the idea of having a protection plan. I recently bought a new washing machine (LG) as mine was 26 years old and started leaking---- and I bought a new dishwasher (KitchenAid) as my old one stopped drying the dishes. I have contacted Best Buy with questions and for help and they have answers. Stuff breaks down---so this is a worthwhile purchase for me.

This membership is 100% worth it! The exclusive member pricing has already saved me a good amount on recent purchases. The peace of mind from the included protection plans and Geek Squad support is amazing—especially for electronics. I really appreciate how everything is handled quickly and professionally. It definitely adds value to every purchase I make.

Peace of mind in knowing things are covered if something stops working. It was also nice in that it covered the dryer installation cost.