Customer Ratings & Reviews

This is a great plan. Bought my 2 Bose flex max speakers in Nov and they went on sale in Dec. They gave me the sale price and got the difference back. Plus it covers all my electronics from Best buy.

Absolutely love this protection plan. It has been a life saver. I wouldn’t do without it and love the fact that all my products I purchase from Best Buy are protected for 2 year.

Its great that they have this membership, peace of mind not wondering where to call or take product in.. just one thing i have to say is, it was better years ago but still worth it!

The My Best Buy membership has been totally worth it! The member prices, discounts, 24/7 tech support, and protection plans give me real peace of mind. I’ve saved money on every purchase, and customer service has been excellent. Highly recommend it for anyone who shops tech often—it truly pays for itself!

Plan pays for itself if you have even one incident where you need to bring your PC or Laptop in for repair. They will also do complimentary cleaning and backup of your computer with the Best But=y Total membership

A great value. Computer was hacked and the membership allowed me to have the virus removed and ensure me that I can bring in to be cleaned of any other problems. Also was able to bring in and have Antivirus installed.

Absolutely needed to have professional service for my workstation laptop, it's my income and the Besy Buy Geek squad was on their game and even provided best pricing for needed hard drive, I checked...couldn't beat the price the squad provided, best value for my money and flawless service, what else it there?

Having faced a crisis on a PC repair I weighed the options of what it would cost without the warranty versus the membership and it was a simple decision to go forward. I'm glad I did. I just used the geek squad for the very first time and they did an extraordinary job repairing a precious business asset that had been corrupted via updates. I'm looking forward to use the membership for other reasons now but in retrospect I'm happy I'm a member.

Membership is a bargain, especially for appliances and big screen TV’s. Installation was courteous and professional. All of my questions were answered and products were delivered and installed as promised.

I'm grateful for my membership, which included access to Geek Squad. I used them a couple of times during the initial setup of my new computer and I love that they are in the background if I need help in the future.

I have really enjoyed having this membership. I have been able to utilize it a few times when I have had issues with my devices. Best Buy makes the experience super easy and replaces/repairs your device with no problem. I recommend to everyone that I can. I use it to cover my PlayStation 5, iPad, iPhone, ear buds, TV's, etc...

This product provided increased flexibility for my iPad Pro. This provided me with the capability to hook up a device that allowed me to remotely do a visual presentation and change the slides as necessary while not having to use the computer itself.

I couldn’t live without it. They hear when you need them they call the night before for confirmation and you know you in good hands because they are Best Buy reps. They are huge

This membership is worth the money. It comes with AppleCare which is a must have. I have 5 apple devices and always upgrade thru bestbuy to get free AppleCare. And they did a great job fixing my laptop

Absolutely worth it in my opinion and I have recommended the membership to several friends of mine who are either getting a new apartment or are gamers, this membership has helped me a lot and almost in the first month, I had already gotten a lot of savings, I hope they keep this membership going & keep updating it with more benefits.

I have made use of Best Buy Total Tech and the Geek Squad for several years. I enjoy the unlimited Geek Squad assistance. Had it not been for the Geek Squad I would still be trying to set-up my new lap top so it would be usable. Every issue I had I called on the Geek Squad for help. I was not able to load or find HP Smart that needs to be linked to my printer. The tech knew what I was talking about, found the HP Smart info in the system, ran the process to attach it to my lap top and added this interface to my desktop. Another tech was able to attach Gmail under Google to my laptop which I was not able to find. Each technician was thoughtful, courteous, patient and ensured they had addressed my issues prior to disconnecting from my lap top and closing their case. I also need to learn the different features under Windows 11.

Good if you buy a lot of tech and possibly appliances/furniture. The membership comes with home assembly for furniture along with thr warranties on everything so if you buy a few things a year it's a really good value.

With as many products as I buy yearly I'm happy to have this protection that is provided to me with my Total Tech Membership. I especially enjoy the help I get from Geek Squad and the 2 year protection or Apple Care+ I get on my products while having this memberships.

After years of resisting and claiming I can do it myself, I relented and purchased a My Best Buy Total to help set up a new laptop. I worked with three members of the Almaden Best Buy Geek Squad. Excellent service, advice, and most importantly, explanations and patience. Unless you're a hardware and software expert, this is a great investment in personal sanity!

I recently upgraded to the My Best Buy Total™ membership, and it has completely transformed my shopping experience at Best Buy! This membership is absolutely worth every penny, offering a host of exclusive benefits that have made my purchases faster, easier, and more rewarding. First, the free standard shipping on all orders is a game-changer. I no longer have to worry about shipping fees, and my items arrive quickly, even when I order online. Plus, the VIP customer service ensures I get priority support whenever I need assistance, which has made troubleshooting or getting advice a breeze. The 5% back in rewards on every purchase is one of the standout perks. I’ve already accumulated a nice amount of rewards points, which I can use toward future purchases. It’s like getting a discount on everything I buy, which adds up over time! Another great benefit is the extended return period—having an extra 30 days to return or exchange items is incredibly helpful, especially for big-ticket items. It gives me more time to test things out and make sure I’m completely satisfied with my purchase. What really sets My Best Buy Total™ apart, though, is the exclusive member deals. I’ve already saved a lot on several items through special promotions and offers that are only available to members. It feels like I’m getting access to deals that others don’t even know about! The My Best Buy Total™ membership is a fantastic value. Between the shipping perks, rewards, exclusive deals, and extended returns, it’s made my shopping experience at Best Buy so much more enjoyable. If you’re a frequent shopper at Best Buy, I highly recommend signing up for this membership—it’s truly a game-changer!