Customer Ratings & Reviews

The customer personnel were beneficial to me. She did a great job in making sure I was satisfied.

It was definitely perfect timing. Options was worded to me from the agent at the moment. I ready thank him for the knowledge.

Geek Squad support is great! I'm glad I signed up.

The Geek Sqaud will fix your appliances on time every time.

This membership is a real value. Protect everything you bought that’s worth the price.

The geeks found all the problems the hackers put on my computer - thanks Guys!

I am a new card member at Best Buy. And I must say, that I totally Love the “My Best Buy Total Membership. I have a newly College Student @ UCSD and before gradating High School. her MAC Book Was stolen. So I had to purchase a new one. Thanks to This Membership, I can add anything she needs interest free and all the perks that come with it. There was no way I could say NO! It is affordable and well worth it. And My Daughter reaps all the benefits!! Love It Barbara Thomas

I have had the Best Buy total Membership for several years. Great service at at a great price. The best coverage for your computer coverage and any items you buy.

Great idea and savings are the best. I cant wait tobuae it on all my purchases

We are baby boomers and not tech=minded but gave written info to explain. We enjoy that we will be able to use in the future if we need info or updates.

The best I ever had, not worrying about the uncertainty.

This membership saved me a lot of money this last year.

my membership is the best my best buy total and i love it very much

This plan covers all our needs. Piece of mind is priceless!

Awesome product Was not disappointed Best Buy is the best

Solid service for our new purchases! The service aspect if the membership is unmatched!

Honestly this membership is worth is when it comes to next year definitely going to renew

Price seams a little expensive. But you start using it its actually worth it

It is very useful. Especially for having multiple electric entertainment/ communication devices

The live chat is all I've used so far. The employees that I've spoken to were incredibly patient and polite. I understand that it's not their fault that the information just isn't there for them to answer me fully. It's still annoying that when I've been asking for details on my delivery, I get the answer of "somewhere between now and Christmas." My order has been delayed twice now. I just want my laptop. I'll give a more accurate answer on the service when I actually have a chance to use it.