Customer Ratings & Reviews

We saved by not having to pay extra for the geek squad to set up our new computer & gave us extra warranty on our new dishwasher.

Wonderful service - couldnt turn down the membership - fixed my locked out computer within a few hours and had it completely re set back up and ready for me to use. Def recommend!

This membership is a great value. also like the fact that i get unlimited access to the geek squad. to help me with any issues that come up with my computer.

Good Job Greek Squad Team! Good answer at the exactly time.

Great customer service and the yearly membership..

I really like the membership package. It takes all my worries away. Great to have the Geek Squad!I can bring my computer when I need to have it checked and they answer any questions I may have as dumb as they may seem. And I get to enjoy bargains and Special pricing.

GLAD TO BE A MEMBER AND HAVE UNLIMITED SUPPORT WITH THE GEEK SQUAD

Everyone was very helpful, From the Sales person to the Geek folks who helped me set my new lap top up.

Got my membership in April and had to call the Geek Squad six weeks later on my printer. They spent over 90 minutes getting the computer to find the driver on my printer. This is wonderful support. There was no way I could have done this without their help. I am a believer.

I highly recommend the My Best Buy Total protection plan. It’s been a lifesaver, covering all of my products with excellent service. Every item I’ve had under the plan has worked perfectly, and on the rare occasion I’ve needed to exchange something, the process was smooth and hassle-free. The peace of mind it offers is fantastic—knowing that if anything goes wrong, I’m covered. It's a great investment, especially if you have multiple devices like I do. The customer service has been consistently great, and I haven’t had any problems with the coverage or exchanges. Highly recommended!

Love the ideas of having addictional warranty when u have guys dat go to college and plays sports lab top in back pack new appliances and anything else now day it more easy to go back to store where u bought it for there expertise advice than taking to someone just want to make money

good item; easy purchase - price great! went fast N

One of the best Product on Best Buy. I love shopping from Best Buy all the time and I found everything at a very reasonable price . It’s like dreams come true

Donald relieved my anxiety of transfering into my new computer. This service gave me an easy option to replacing my computer and transfering my data

The Geek Squad was very friendly, knowledgeable, and helped with my technical issue.

This membership is valuable and necessary for me. Affordable, inclusive and great to know I have the membership.

My experince was very good they help me to choose my laptop and then give me a real explanatioin on every think

Great to have I love Best Buy it is good to have especially if you love tech

I have been a total member for 5 years and it great to have if anything happens to your product they will gone to your home and fix it for you it’s really worth it when you don’t know much about technology.

Love it as it’s better than going to Apple Store and a good price.