Customer Ratings & Reviews

Everyone should get this to protect their electronics.Great value.

Geek Squad is very knowledgeable and helpful staff. Great place to take my issues with the computer.

really great Geek Squad staff. Patient because I am no Techie. Clear explanations. Explained the benefits of membership

Membership is a great value. I get several savings and benefits.

I use my membership every time I make a purchase. The interest free financing has saved me a load of money, and automatic warranty is great peace of mind.

membership was inexpensive, considering it includes the Geek squad transferring my data for the price of the membership

Worth it if you buy electronics often or have a big family with frequent tech needs. The bonuses and offers are a plus.

If you have different electronics or appliances from Best Buy definitely this is the Membership you must have. Is a peace of mind and you get access to special deals, prices, coverage that save a lot of money on the long run. We have it and have used it various times and Best Buy always honor and provide immediate service/repair/exchange if needed. The price is not cheaper but again the benefits that you receive compensate enormously.

Love this plan. All my devices are protected I got 2 device wiped clean and reset. They are very knowledgeable about the devices and great with recommendations.

This membership is a real value, especially if one has multiple items purchased at Best Buy

My time as a total member has been amazing. Forget the deals I get, the protection plan as well as geek squad services is more than enough to make this a yearly thing for the foreseeable future for me

It was worth it to get my files transferred and computer set up.

This membership has excellent value and is highly recommended.

I bought accessories and tried to have a clerk to help me install the accessories, and it took a short time to pick it up. A very good experience

Very glad I have this My Best Buy Total I always try to purchase from Best Buy first

I love my membership so far!! The benefits it comes with out weights the small cost and is worth it!!

Best Buy describes it’s Total Yearly Membership with the words “dedicated” and “peace of mind.” This is far from the truth. I signed up in 2018 for a “just in case” reason. Fortunately, I used it maybe a handfull of times, for over the phone support. At the begining, the calls where handled in the U.S. and had a positive resolution. Now, in most rescent years, all calls are out of the country. If the representative is unable to provide assistance there isn’t any further support during the call but to submit a ticket for an email response in 5-10 business days. My solar panels have recently stopped working so now I was actually going to use my membership. Unfortunately, I spent way too many hours talking with three different representatives. The last one couldn’t even find my membership so nothing further could be done. In addition, I also pay for geek squad coverage on my items so the word Total certainly doesn’t hold it’s value. If you are looking to sign up for this membership, I would highly consider asking specific questions on the items you are purchasing and how exactly this can be beneficial to your household. For me, finding out my so called benefits weren’t worth the yearly $179 plus tax fee was extremely disappointing.

Have not had to use it so far, but is looking forward to it when necessary

This membership is an excellent value for my future purchases and protection of my purchases

Total membership is totally worth the price, you know your purchases are covered and you have geek squad for your technical stuff.