Customer Ratings & Reviews

The Geek Squad membership is outstanding. We purchased a new HP laptop computer and asked for our older laptop and tower PC to be merged onto the new laptop. Tyler Lovegren was our primary consultant who helped us through the process. He was patient, calm and knowledgable on the transfers. He did a great job with us at 65+ wanting this process completed.

We purchase the plan for all our computers and phone to handle anything that comes up. We had been hacked, the Geek Squad fixed it for us! And now we have them if anything else comes up! Love it and the peace of mind!!

Rating: ⭐⭐⭐⭐⭐ (5/5) The My Best Buy Total™ Membership is a game-changer for anyone seeking an elevated and rewarding shopping experience. As a devoted customer, I have found this membership to be an invaluable asset, offering a host of benefits that go beyond the standard retail relationship. Exclusive Discounts and Rewards: ⭐⭐⭐⭐⭐ (5/5) The My Best Buy Total™ Membership stands out for its exclusive discounts and rewards, making every purchase a more cost-effective and satisfying experience. Members enjoy access to special pricing, early access to sales, and tailored promotions, ensuring that they get the best value for their money. Enhanced Points System: ⭐⭐⭐⭐⭐ (5/5) The enhanced points system is a key highlight of the My Best Buy Total™ Membership. Members earn points on every purchase, and these points can be redeemed for discounts on future transactions. The tiered membership structure ensures that as you accumulate points, you unlock even more lucrative rewards, creating a cycle of savings and benefits. Free Shipping and Extended Returns: ⭐⭐⭐⭐⭐ (5/5) The convenience of free shipping on eligible purchases is a significant perk that enhances the overall shopping experience. My Best Buy Total™ Membership also extends the window for returns, providing members with extra flexibility and peace of mind when making purchasing decisions. Dedicated Customer Support: ⭐⭐⭐⭐⭐ (5/5) The My Best Buy Total™ Membership includes access to dedicated customer support, ensuring that members receive prompt and personalized assistance with any inquiries or concerns. The elevated level of customer service adds a layer of convenience and satisfaction, making the membership truly valuable. Tech Support and Protection Plans: ⭐⭐⭐⭐⭐ (5/5) For tech enthusiasts, the inclusion of tech support and protection plans within the membership is a significant advantage. Members can receive expert assistance with their tech products, and the added protection plans contribute to the longevity and reliability of their purchases. Early Access to Sales and Events: ⭐⭐⭐⭐⭐ (5/5) Being among the first to access sales, events, and exclusive product launches is a privilege that My Best Buy Total™ Membership bestows upon its members. This early access not only adds an element of excitement but also ensures that members have the first pick of the latest and greatest offerings. Conclusion: The My Best Buy Total™ Membership is a must-have for anyone who values a premium shopping experience. Its array of exclusive discounts, enhanced points system, free shipping, extended returns, dedicated customer support, tech assistance, and early access to sales create a comprehensive package that enhances the overall retail journey. Whether you're a tech enthusiast, a frequent shopper, or someone who appreciates personalized service, the My Best Buy Total™ Membership is an investment that consistently delivers on its promise of a more rewarding and satisfying shopping experience. Highly recommended for those seeking the pinnacle of customer-centric retail memberships.

This Membership made us feel we are truly a part of Best Buy's caring team that supports and cares for products we bought from them. Their Geek Squad are intelligent

The Membership is good, but the agent was rude when I picked up my computer. I did not remember the color of my computer, and it took them a long time to find it. And when I want to make sure it work. he said my 20 minutes were up. This was the 2nd time that I brought in the computer, and the 1st time they told me it was good, but it was not. I am in a customer service business and would never treat a customer loke that/

I had 2 computers to clean and the cost to do both would have been much more than the membership. The computers work much better now - except they are on Windows 10 so becoming obsolete but that is not affected by this membership. The staff was pleasant and the computers were ready in a timely manner. The work seems to have been done well and both are faster now.

This membership is the smartest thing I’ve done all year. I can’t even count how many times I’ve used it over the last three months you pay absolutely no fees, except to buy a part if needed. I’ve had everyone of my devices refreshed maintenance. Viruses removed reset data checks you name it everything you can think of

I needed my cptr worked on due to being hacked.....I purchased the membership and have since used it for a number of things that needed fixing, plus the discounts on some products. This was a most worthwhile purchase and I plan to continue it next year!!! They work on ALL tech items!!!

The mouse is an excellent tool for enhancing productivity. Using it for work allows for greater ease and precision when navigating through various tasks. It significantly reduces the strain on my hand, making it much easier to move around on the screen without experiencing fatigue. This comfort and efficiency contribute to a more enjoyable and effective work experience overall.

I can’t say enough good things about the Best Buy Total Rewards plan! One of the best benefits is not needing to buy separate insurance for future purchases—it’s already taken care of. My Samsung Watch Ultra was fully covered under the plan, and the experience was smooth and hassle-free. Knowing that my purchase was protected without the extra cost of insurance gave me real peace of mind. I’m also planning to buy a new TV soon, and I’m already looking forward to enjoying that same level of coverage and convenience. The Total Rewards plan has absolutely made me a more confident and loyal Best Buy customer. Highly recommend it to anyone looking for value, protection, and reliability all in one place!

I like the way best buy go far & beyond explaining the problem your having with your phone & Why ? In other words you tell them your problem & they have a solution, Best Buy Keep Up The Good Work & Servering people At Your BEST !!!!

Definitely provides piece of mind for any of my tech purchases. My total tech membership is a no brainer to get added protection for my purchases. Woukd highly recommend to others

I love my Best Buy card, and no interest it makes it possible for me to purchase items with no issue knowing I will be good and not be in a cycle of owing money. Planning to one day buy a house and will definitely be using my card to make all my big items purchases.

I had a great experience shopping at the Best Buy in Port Richey. The staff was friendly, helpful, and patient in answering all my questions. The store was well-organized, and it was easy to find what I needed. Checkout was quick and smooth, and my purchase has been working perfectly so far. I’d definitely come back here for future purchases and recommend this location to others.

Total Tech is the best extended warranty I've ever used! The program is very easy to use and is always honored. I've benefited several times more than the plan cost. I highly recommend Total Tech for every Best buy purchase!

Being a member allows me to keep up safely with technology and so much more. I like appliance shopping as well and there are discounts for service if you are a BestBuy member. So, membership helps all the way around with very knowledgeable workers as well as expedient service. Thanks

I find the membership worth as it’s giving extended warranty and also the real quick assistance for the product you buy . Also with this you buy a peace of mind .

I signed up for Best Buy’s Total Plan, and it’s been completely worth it. The biggest benefit for me has been the extended warranty and protection. it gives me peace of mind knowing my devices are covered beyond the manufacturer’s warranty. On top of that, the free Geek Squad support is super helpful. Anytime I’ve had a question or needed help setting something up, I’ve been able to get quick and reliable assistance.

I like to have the Best Buy Total Membership. It doesn’t cast that much and gives me assurance that I can contact the Geek Squad for help when needed

I have used this membership for 6 years or so and I have always hadthe need for it a couple times a year. The Geek Squad has always been very helpful and quick to fix my needs on every occasion. Money well spent!!