Customer Ratings & Reviews

The membership has shown itself to be of great value. In these days of technology changing so fast, it's good to have an expert on hand

"I recently had the pleasure of dealing with the customer service team at Fordham Rd location. I had a question about a product that I had purchased, and I was expecting to have to wait on line a long time before I got my issue resolved. However, I was pleasantly surprised. The employee was very helpful and knowledgeable within minutes, and they were able to answer my question and resolve my issue quickly and efficiently. I was also impressed with the level of empathy and understanding that the representative showed. They took the time to listen to my concerns and make sure that I was satisfied with the outcome. As my previous experiences have not been that great. I would definitely recommend this bestbuy location to anyone who is looking for excellent customer service. Seems they have a team of dedicated and knowledgeable employees who are committed to providing their customers with the best possible experience."

The membership has many perks that has been beneficial yo my household.

Great value for electronics maintenance. Worry free.

I haven't used it yet but it is there if I need it..

Helps you feel assured knowing devices are protected

Very pleased with this membership and its benefits. The terms and price was right and I’m glad got it.

Membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, like the peace of mind of getting protection plans on our purchases!

It’s a little confusing at first but once you get on the same page as what you are asking them to do, they slow down and explain at the pace I could understand what to expect

I feel safe knowing that if my computer breaks down or needs something I know I’m covered.

Nice to have this option for seniors who are not tech savvy.

More than happy with my purchase. Its been a long time since I’ve shopped with Best Buy and they didn’t disappoint me.

Geek Squad support is the best I’ve ever had. They have more technical skills than any other support in my experience.

If you are not computer savvy. This membership is necessary.

Great to have and have access to the Geek Squad…very knowledgeable and helpful squad!

The membership is of great value and encourages me to buy additional items from Best Buy- I have found the people working there to be extremely helpful

The membership is great to have in the good resource through my purchases throughout the year

This membership is a great deal, savings and geek squad support are wonderful.

We have had this Insurance for our computer's and is very worth it.

I renew my full membership every year. It gives me peace of mind to know that all my products are covered and that I have Geek Squad available to me if needed.