Customer Ratings & Reviews

I renew my full membership every year. It gives me peace of mind to know that all my products are covered and that I have Geek Squad available to me if needed.

This product is worth it's value, I know that anytime I have an issue, I can count on Best Buy to repair my CPU or any device that needs attention.

This membership gives you a lot of bang for the buck. I take advantage of the benefits in one way or another every year. I have already taken one computer to them this year and I will be having them work on my other computer shortly. If you purchase a phone from them, you get two years of coverage as long as you maintain the membership in addition to all the other benefits.

My computer was hacked. Needed Geek Squad to check for malware. Glad I purchased the membership. Had to have my iphones checked also.

I have used my membership to ask questions ND HOW TO Do something on the computer and recived good easy to follow directions.

Our membership is a real value! So glad we have to use! Has saved us lots of money over time!

My Total Tech membership has been wonderful. I have no complaints! The staff are efficient and helpful. They stand behind their products and make recommendations where needed,

Great value for the price would definitely recommend

great value & was exactly what i needed as my new laptop didn't have enough USB ports to support my needs.

This a great convenient way to get service for your devices. It's all covered with no out of pocket expenses.

Sales person was very imformative and very nice......great job......

I thought that I would never purchase anything such as a totaltech membership. I have saved so much money since buying this membership. For example, I bought a 65” TV from Best Buy for approximately $500 and had it mounted for $0 with my purchase of the TotalTech membership. So the membership will take care of any service I need for whatever I purchase from Best Buy. And I will get a 20% discount if I need Tech service for anything else I own or purchase from anywhere else. I bought laptops from Amazon that stopped working and I thought about trashing them. But after purchasing TotalTech I decided to use my membership service at a 20% discount to have them repaired. The technician came to my home and fixed my laptops at an affordable price. I had previously given my laptops to a friend who held onto the laptops just to tell me they couldn’t be repaired. I’m glad I bought Total Tech and I didn’t have to leave home to get great service. I will renew my membership every year for sure!

Great customer service and very knowledgeable reps.

The Best Buy Total Membership is worth the money. Yes, it is very expensive but the upside is having access to agents at your fingertips including deliveries and remote assistance.

This membership is great value, if you have to get your electronics fixed more than twice, its a great money saver, i would have spent more like 800 on fixing my pc if i didnt buy the membership.

Best deal I have ever made on this type of purchase

This membership is a good buy, get good discounts, geek squad to help you out if there are questions.

Good value for the price, with the services that I got, the price is covered

I have had a membership for over 10 years with no regrets. When I call, I get help. What more can I ask foe?

This membership is a good value and the unlimited additional support is brings a peace of mind for any future issues that I might need help resolving.