Customer Ratings & Reviews

Any time I have had an issue over the years that I have been with them I have not had a problem getting it resolved quickly. With no questions asked and without waiting too long

I am glad I bought the total membership I had an issue with my Lenovo Laptop called the geek squad and spent over an hour with them to get software fixed. So I think this was well worth buying plus everything I have bought since then is covered no need to buy extended warranties.

Great to have especially if something quits working... getting an appointment can be hard. Must have one, no walk in and drop it off

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We l8ke knowing we have assistance when needed for any tech device. Walk you 5hroygh step by step , never rushed.

My local Best Buy has been a huge help from setting up new purchases, to making the best tech decisions that are right for my needs! I highly recommend BEST BUY! I will continue to be a life long customer. Geek squad protection is also very helpful. I found they could walk me through many issues right from my own home over the phone or through screen sharing on my new MAC OS.

Membership is very nice and friendly staff, will be a repeat customer

Moses is wonderful and set up by laptop. The turn around time was great.

love it great membership!!!!!!!!!!! !!!!!!!!!!!! !!

I like the Total membership, mainly because of the support it gives me. Also, it has many perks.

I like that I can trust best buy personnel to answer my questions, fix issues with quality.

Honestly just get it if you buy a lot of things at Best Buy its piece of mind. Any issues you have they will help with no hassle if its broken they replace it or exchange it.

Super for great discounts on almost anything. I used this for my purchase of an iPad keyboard and pencil.

It saves me so much and I get direct help from a professional of that product they shop for me and get me an amazing deal

The representative was helpful in transferring data to my new laptop and also helping me reset up a few programs.

It's been very useful numerous times over the membership period.

I use my membership a lot mostly for my computer. I use my computer daily and would be lost without it. The Geek squad always d a fantastic job.

Tremendous service and fair pricing. Nothing to complain about.

Is the best that you can do I recommend this for everyone