Customer Ratings & Reviews

Geek squad assistance is great. In house service has been very helpful.

Tyghisd membership is a great value and comes in very handy when needed.

So far it's been a great experience. I am most excited about having all of my purchases from Best Buy covered!

The work on my windows 10 desktop when it looked death after power disruption was timely done and it works well now.

Well worth it to work out any problems with purchases

The membership has come in handy and for the money is worth it.

This membership is great. Feels good to know there will always be someone there to help with ay issues.

I usually buy my Apple devices at Best Buy because the included Apple care ends up paying for my membership. If it wasn’t for that I’m not sure I would keep the membership. The support is nice when I’ve used them. Raising the price and removing some of the benefits wasn’t good though, if they keep taking things away or raise it again I’m not sure the extra benefits will keep me as a subscriber.

This plan is good, however, the customer service needs a little help. I called to ask a simple question concerning my plan, and 15 minutes later, I got an e-mail telling me my plan has been cancelled. I called again to have it reinstated and still not done!

This membershio has been an amazing value for us, with member pricing, 24 month electronic coverage, and peace of mind knowing our purchases are covered.

This membership is the best and most valuable deal that Best Buy offers for coverage of ALL the items purchased from Best Buy. I renew it every year. GREAT VALUE!! The unlimited Geek Squad support is great!

The Geek Squad always answers my questions and makes my life easier. They are always helpful and knowledgeable.

Great value for the money and I receive pertinent communication

Great customer service. Helped me with my laptop and Mac, all in 1 day!

Absolutely phenomenal must have for frequent Best buy shoppers!

Absolutely satisfied with this membership. Definitely recommend

Just recently purchased coverage. I’ve not had the opportunity to use it yet. It seems to be a pretty fair deal.

Most of the larger items require delivery or installation which is either included or discounted with total tech support. We signed up when purchasing our new kitchen and by buying total tech support we actually saved several hundred dollars on installation services immediately at the time of purchase so adding total tech support actually made it cheaper. The protection on the items thats included could end up paying for itself too if any of my stuff goes bad. Not to mention all the free services they’re giving away in the car audio area. I cant figure out how they’re making any money off of it but hey it saves me a lot of money so more power to them. If making any large purchases it seems like a no brainer to me meaning that even if you dont have a brain, it just makes sense

Best Buy membership is must I use it all the time and also geek squad it’s my savior I recommend Best Buy membership to all my friends and family. Thank you, Best Buy.

I love this member ship it gives you access to great deals and savings along with the geek squad that is there for support is awesome. and it is offardble.