Customer Ratings & Reviews

Never buy any electronics, appliances or services without getting the total membership. It would be foolish not it.

I was fortunate enough to sign up for the plan that offers more services and I have taken advantage of it — had 2 squad members come out and install a new TV — they also move existing TV upstairs and verified that both were working to factory specs — also needed phone support for my Eason Printer and needed my laptop deep cleaned because a scammer— all taken care of at no additional charge and without any hastle — when renewed next year some of those services will no longer be included but the cost will go down some — very happy to have purchased this service — most item warranties also get extended to 24 months under this plan and members get special discounts

I like that my computer is covered whether I bought it from Best Buy or not.

Re purchased my total tech membership! I love the extra benefits I get as a total tech member.

This membership provides great services from great people. When I needed my pc fixed due to hardware failure I was able to check it in get a rough estimate of the cost and then later on I was shown the exact parts I needed. When I placed my order the parts even came early.

This membership has great value. Plus the support from the Geek squad is great as well

This membership has saved me a lot! Not only did all my computers get cleaned up and added storage cards, but they also helped me build my computer! That’s right! I ordered a computer, but the order was canceled due to production issues. So I put together the perfect computer for myself , knowing what I already wanted, then with some help on getting the best products and pricing from my friends at Geek Squad, I ended up with an even better computer and SO Small…got heads to turn! Very happy!

It has a few features that’s pretty dope. Overall good quality.

Has paid of itself with the purchase of my new computer. Geek squad were very helpful withe setting up the new lap top

Great picture and lots of features. The sound is better that LG and Samsung. If you can get professional installation.

Worth ever penny. The membership helps you save a lot money and it give you discount on items which comes in handy.

This membership is a real value for money. The cash back, automatic protection are all benefits that one don’t want to miss

I got the Best Buy Total membership and it’s been really helpful. I like the free shipping, extended return window, and extra support. It gives me peace of mind when I buy electronics. The tech support and discounts are a nice bonus too. Overall, it’s a great deal if you shop at Best Buy often.

I'll always get this protection plan with best buy. Had a computer that had issue day one out of box and they fixed it for free.

No problems thus far.....................................

Best Buy Total Tech membership pays for itself when you consider the savings on Geek Squad services alone.

Easy access to benefits plus staff is really helpful

This membership gives me all the peace of mind when it comes to my electronics. I’m not that tech savvy, so Geek Squad is always there to answer my questions, and show me how to operate my devices! Best membership I have in my life!! Whether it’s in person, in home, or over the phone or chat, they are always there to assist!

Membership provides a value to me as a buyer, well worth the cost.

very helpful and knowledgeable friendly and able to communicate