Customer Ratings & Reviews

It has a few features that’s pretty dope. Overall good quality.

Has paid of itself with the purchase of my new computer. Geek squad were very helpful withe setting up the new lap top

Great picture and lots of features. The sound is better that LG and Samsung. If you can get professional installation.

Worth ever penny. The membership helps you save a lot money and it give you discount on items which comes in handy.

This membership is a real value for money. The cash back, automatic protection are all benefits that one don’t want to miss

I got the Best Buy Total membership and it’s been really helpful. I like the free shipping, extended return window, and extra support. It gives me peace of mind when I buy electronics. The tech support and discounts are a nice bonus too. Overall, it’s a great deal if you shop at Best Buy often.

This membership gives me all the peace of mind when it comes to my electronics. I’m not that tech savvy, so Geek Squad is always there to answer my questions, and show me how to operate my devices! Best membership I have in my life!! Whether it’s in person, in home, or over the phone or chat, they are always there to assist!

I'll always get this protection plan with best buy. Had a computer that had issue day one out of box and they fixed it for free.

Best Buy Total Tech membership pays for itself when you consider the savings on Geek Squad services alone.

No problems thus far.....................................

This my 2nd year with Total Tech. At first, I was a little bit skeptical on getting the membership. Now I can say it came in handy. I bought appliances & got free delivery & installation; old appliances were removed & free Tech support all year round. Good to use for laptops or Tablets if You have any issues with software or any technical problems. So far, so good!

i had the membership for almost 1 year, barely used it except for the initial reason i got it (to fix my laptop which was having some screen/ram issues) they didn’t fix it because im not sure they knew how? anyhow, i totally feel like it was a waste of money for me personally since im not so damage prone when it comes to my devices and the laptop was kind of a one off so i shouldn’t have let them talk me into getting a full year of that. I will say, if you have a large family or multiple people you can share this with who are very accident prone with their devices, or just need some extra protection JUST IN CASE, get it. it’ll definitely be worth it for you. especially if it’s not a lot of serious issues. I might opt for getting it some other time if i think i might ABSOLUTELY need it, but I doubt it.

Membership provides a value to me as a buyer, well worth the cost.

Easy access to benefits plus staff is really helpful

very helpful and knowledgeable friendly and able to communicate

It was super useful for me, especially for geek squad

The geek squad has been very helpful in person and on line with problems that come up

Love having peace of mind for having protection for the things that I have purchased. And love 24/7 support.

Awesome experience easy to use.great features amazing.

Best purchased, very happy with service and purchases