Customer Ratings & Reviews

As a custom built PC owner this membership is a great help for both repairs and part replacements. It’s a huge time saver.

Great value for this membership. It is well worth the price.

It pays for itself with the availability of phone support or if necessary, a convenient appointment. Excellent customer services.

I like my new Lenovo Thinkpad. It works fine. I can keepin touch with othet artists and musicians.

This total membership is the bestvalue for all my Best Buy products.

I found the membership and Best Buy credit card description by the sales person to be fraudulent and misleading and probably would have signed up for neither had I known I would not get a true 10% discount on my purchase rather than some gift points with a deadline which I'll probably never use.

It's great knowing where you can go to solve all your techical issues. Great staff.

I had the Best Buy Membership for several years now, and the service and additional warranty protection is the reason I keep renewing. Electronics are pricy, and it's been my luck before adding the Membership to have some sort of problem shortly after the manufacturer's warranty has ended. I also feel the service I received in the Geek Squad area has been exceptional in both value and techical expertise.

This membership is real value it’s the best I recommend it

Buying Best Buy Total protection is a must for me. I want the protection for my expensive equipment. I will continue to purchase yearly.

I love this membership. Electronics can be hard to navigate when theres an issue

I enjoy this protection throughout the year. I don't have to worry about the Hassel of returning a product of needing help with how to use a product. I just walking and someone is always ready to assist me with whatever the problem is. It's fast and convenient and no time is wasted on getting service.

With over 100 technology devices the Best Buy Total saves me so much money with the device protection and support from the Geek Squad. 1000% Recommend

Good value. Good experience with all agents I dealt with. Prompt service on my laptop and return of it in a timely manner.

Haven’t had the need to use this membership yet but sure glad I have the option if needed.

I so enjoyed meeting the Geek Squad team and learning of the valuable services available that i signed up for a membership.

I was hesitant to purchase it but really happy I did since I have taken advantage of this a lot! This was an excellent purchase!

This membership has true value. The reward certificates, the support, the quality of product and service is exceptional.

I have never had a yearly Geek Squad service contract but decided to try it since I have an iPhone, an Iwatch , an iPad mini, and an iPad full size. All have screen protectors, except watch, and covers. I need to be able to have any future issues covered

Total membership is a total buy for my electronics and customer service