Customer Ratings & Reviews

Total membership is a total buy for my electronics and customer service

The membership has already paid off. I purchased this when I bought my daughter a laptop. The same laptop went on sale 3 weeks later and no questions asked they refunded me the difference. Knowing the customer service is amazing, I will only buy my computer from them for now on.

This membership is a must have! This gives me peace of mind on anything I buy through Best Buy. I plan to renew every year, it may seem pricey at first, but once something of yours is damaged you will thank yourself for making the investment due to the low cost to fix.

A full Best Buy membership is definitely a great investment, worth every penny. The Geek Squad Support team always resolves everything quickly and in your favor, making it invaluable. I've had this membership for two years and hope to continue using it for much longer.

Good insurance. Not too unreasonable price for what you get.

This membership saved me time and money with the compatibility check and installation of a few hardware pieces in my computer.

I didn't think I'd need this, but found it to be a good thing. New purchases get covered and there are other perks.

This is a great membership. I had issues with my old laptop and was able to get labor for free and a part replaced for just the price of the part. Without the membership, it would've been almost $300. The membership is $180, so that a deal to me. I also was able to get my new laptop on sale under the membership and different accessories are always cheaper if you have a membership. 10/10, highly recommend.

I purchased a new iPad for my wife. I added the Best Buy Total program because we needed assistance transferring pictures from her old iPad which was out of date. The benefits of having this program almost paid for itself if one purchased the individual items separately. We are thinking about upgrading our desktop computer in the future and this would be beneficial as well. My wife is hoping to get individual lessons on her new iPad so she can feel confident as we are seniors.

This membership is awesome, and the prices awesome.

I really like the idea of having you all there for me in case I need you. Thank you.

I’m getting a lot of benefits from this membership. Great deals!

Very satisfied with the service provided and professionalism shown me by the staff

Many benefits and discounts for being a member. Great service from the Geek Squad.

I have used Best Buy total many times. It has saved me a lot time and money. It is well worth the cost, believe me. You want peace of mind...this is it !

Every time I have used my membership the staff has been so helpful.

The My Best Buy Total™ Yearly Membership is a fantastic investment! It offers great benefits like exclusive discounts, early access to sales, and free shipping on most items. The membership also includes extended return periods and dedicated customer support, making shopping at Best Buy even more convenient. It's perfect for frequent shoppers looking to save money and enjoy a premium shopping experience. Highly recommended!

We love the membership and support from geek squad!

It’s really nice with the protection plan you get with the membership.

The benefits of this membership are well worth the cost. Besides all their quality products, the Geek Squad availability, and their work,is great!