Customer Ratings & Reviews

It works well but have some issues with not catching every movement. A delivery yesterday didn't show the person at all, just the truck leaving. That may be user error though.

Worth every penny. Could not solve an issue that brought my old laptop to a halt. All my hardrive memory was used up but could not figure what was causing that. It forced me to buy thiss new laptop and the rep recommending buying the Total Membership. Well I bought it in and within 10 min the Geek Squard found the issue and restored 100 gig of memory. I can use my old laptop now.

My bestbuy total membership is awesome. If I can not figure it out I aways use my plan and contact geek squad or schedule an appointment to bring in my item for evaluation.

This is a great membership to have! The support provided by the Geek Squad alone is worth the purchase. Brett from the G.S. handled transitioning my phones and answered all my questions.

I don't always need these but with a pair of new AirPods and a new laptop: it has already paid for itself by avoiding the more costly Apple Care and Geek Squad cost if we didn't have it.

This membership is great. The membership gives me peace if mind whenever I head into Best Buy to make a purchase, I know I am going to receive the best value on everything I buy. My Best Buy even helped keep the cost down when I had my computer fixed. Thank you Best Buy!!

Chose the membership after comparing the other warranty options. Value seemed better than the other options. Although I have not used it at this time, it does provide me some reassurance that if anything goes wrong with my appliance, it will be replaced.

Signed up for this when I bought a new computer which was not on sale at the time. Don’t usually buy add-ons like this but the salesman said if the price of the computer dropped within 60 days, this membership would give me the sale price. Sure enough the next month this model went on sale and I saved $300.

I brought my computer in and thought it was going to cost me and take me forever to get it fixed. In the middle of a move it was stressful. The best buy crew were awesome and got my computer up and running with no problem.

A no brainer for anyone making more than one tech purchase per year. The 2 years of free Applecare on my new watch and 2 years of warranty on my ROG Ally X alone pays for the membership.

I have only had to use this one time, but it was well worth it. So much so that I renewed when it came time. This has saved me so much in time and money.

The my Best Buy total membership is an easy pick up for me, the benefits included are truly going to save you money in the long run as well as the security of knowing your products are protected.

Came here for Christmas gifts and was helped by Santiago. He was very knowledgeable and made sure that we received the sale price. He helped every step of the way! Would come back again... Read more

It was worth the purchase price considering that I needed help switching data from one computer to the new one and had issues setting the new computer up once I got home. I was able to access help remotely through Greek Squad.

I cannot recommend this enough. It saved my but numerous times. From returns, installs and geeksquad help. This is a need not a want. If you do any type of tech stuff or need help. Here it is.

This is actually a very good service, nice to know that everything I buy here is covered. I wish it wasn’t capped at two years, I had to buy extended apple care for my Macboom Air BUT it’s lasted 5 years.

I love the Apple Care that the membership comes with and the discounts are super helpful! I definitely recommend it, especially if you’re upgrading tech relatively frequently!

I enjoy having this membership, just the extras like geek swuad support and warranties that come with it seem beneficial. I also like the the exclusive deals available to total members

If you shop at best buy very often or if you have a business where most of your expenses go on electronics, i definitely recommend this membership!! Overall very worth it and good deals all year round!

Saved my laptop from being a piece of scrap that needed to be replaced. They covered a faulty power input and battery and rescued my computer. I even was able to get a replacement computer while it was getting repaired and received all of my money back when I returned it.