Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $198.99

Customer reviews

Rating 4.5 out of 5 stars with 33581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 33,578 reviews
  • Rated 5 out of 5 stars

    Snorthrop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home I consider this an investment as it can get things resolved quickly and I can get back to work quicker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great. restored access to computer and removed viruses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my membership plan and how it has helped me so many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really helpful because you never what could go wrong. And this membership will cover all your electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, they've already helped me out with a few problems I've had online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful for when a product is defective they are always quick to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying expensive electronics then this is what you need. I’ve bought a $250 remote, $2600 tv and a $700 PS5 and for a 2 year warranty on those three items would be well over $300 so for a little more then half of that they are all protected and anything else I buy will be as well. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love my membership i use it all the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership is a real value, really good to know that my computer is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have a membership to help with repairs to laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great worth of membership at good price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, membership value is worth and keeps you tense free and happy. This will cover all your purchases. In addition to that, you will get member drop price notification / special member discount, additional return period, price match etc. Really worth to have this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the warranty option with the membership. i have had the total membership for multiple years now and more times then not its paid for itself with items that have stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my laptop accidentally fell, it got a dent in the upper right corner of the screen. I only had my laptop for two weeks when it happened. I took it to BestBuy and since I had purchased the Total Membership alongside the laptop. They easily exchanged it for a new one. It was quick and easy. The staff were super nice and helpful about it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our membership and use it all the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used it I have had no problems. The team is easy to work with and usually resolve my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good value. Everyone has been helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value. I needed to do a level 1 investigation on my old hdd, and was able to do so at zero cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too new to have experienced all of the benefits. So far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to find this on my dashboard But nice to know I have it when they remind me at Best Buy

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      You can view your membership under your account tab. If you need support please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good coverage st a good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal . I am very happy with my decision and the Geek Squad guy explained everything to me. Tnx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer updates installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and knowledgeable about the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal..it really paid off during our upgrade

    I would recommend this to a friend