Customer Ratings & Reviews

I had a great experience with a representative named Jordan who was truly gifted and had customer service as her work theme. I am pleased with the product which is so much faster than my old outdated system.

Great service I had computer issues from a different company and got help from other sources with no help geek squad helped with a problem I had for months worth every penny.

Computer is working excellently as expected. Printer will be replaced today as both Geek Squad and manufacturer assistant could not make the printer function.

Have this geek squad membership gives you Great comfort knowing you have protection on all your devices. Friendly and knowledgeable people

Love it best one i ever bought son has a gaming computer so glad i had it because i would've been out thousands in geek squad for putting parts in for me they did great job

Our experience of purchasing a new computer was awesome. It had been 24 years since our last computer purchase. Of course, many new and exciting features are now available. Our sales representative was very knowledgeable about what each computer offered.

The Tech Support was impressive, by making certain everything was in order when I picked up my new unit. The membership benefits easily outweigh the cost of the plan. Best Buy has always been good to our family...

Well, well , well ! How cool is this?! Got a problem with anything from them and it’s handled fast and efficiently! They have always “ made it right “! I’m very thankful !

This membership may seem pricey but it’s worth it for the peace of mind that you get knowing you have the Geek Squad to solve any problems you might have.

Good membership to have for any troubleshooting errors or problems you may run into on the internet highway - whether you're on live chat or a phone call away..........

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

I am so happy that Geek Squad is there! I have used my membership service a couple of times already. I feel so much more hopeful about being able to solve problems that I get into with my computer.

The overall membership is highly recommended. The benefits, including member-exclusive pricing and unlimited Geek Squad assistance, provide excellent value. The extended protection plans on purchases also offer significant reassurance.

They treat all their customers with professionalism they are super nice and actually offered me help to put away the big 77 inch tv in the truck. Thx for the help guys.

The Best Buy Total Rewards membership has been totally worth it for me. Free shipping and exclusive member pricing already save me money, and the points add up quickly for future purchases. I love getting early access to sales and special offers—it makes shopping for big-ticket items like TVs and appliances even better. If you shop at Best Buy often, this membership pays for itself fast.

Membership is definitely worth it pays for all of my protection plans so everything I buy is covered for two years easily pays for itself after just a few few purchases

The my Best Buy Total membership is extremely valuable. The coverage it offers, combined with the discounts and extra perks makes it an extremely valuable investment, especially when you own alot of tech.

This membership is worth great value! You get unlimited resources from geek squad and can get membership deals!! You can take any device to geek squad from your Apple products to your hp laptop.

THIS IS AN AMAZING PRINTER! it prints very fast, it printed a 15-page doc is literally seconds I'm going to buy another one for my cabin. And you only need to replace the printer cartridges when you need that specific color! Since we rarely use colored ink, we won't need to replace then when we replace the black ink..Love this one!

This Total Benefits membership is really valuable if you are buying smart phones, desktops, laptops and appliances. The benefits way beyond you can imagine.