Customer Ratings & Reviews

The membership is a great value. Member prices and unlimited Geek squad support are great. I think the piece of mind getting protection plans are great.

Was just gonna pay for a repair then was convinced into buying the membership totally paid off. Went to fix my computer multiple times right after.

Great value for the peace of mind I receive from knowing computer issues can be addressed and I don't need to apply for a loan to have it repaired.

I love Best Buy everyone is so friendly. I’ve never been so confident with a purchase or experience like I’ve had with this store it’s beyond just business transactions I feel like I’m welcome. And I also love that there’s young people working There often. Nevertheless Best Buy is my favorite. I’d say my family combined has well on spent more than 100k in the past 30 years shopping Here.

We’ve really been enjoying our Best Buy membership. The discounts and exclusive offers have already paid off, and the free shipping makes things super convenient. It’s been worth it for our household, and we plan to keep it going.

I've used this membership twice so far. It has great value for me. The service person fixes/answered questions to get my new computer up and running. When compared to hiring out to an independent person, it will be a great, huge cost savings to me. As I work through my new computer, I will have more questions and feel confident any issues and questions will be answered.

This membership is great. I just bought it on Halloween, and already have received credit for price matching!! It’s comforting to know that I can have access to the Geek Squad if I need them.

AppleCare is free with best buy membership. This is the reason I have the best buy membership is for all my apple products. I use apple care for help and replacement of items with issues.

I have been super-pleased with my best buy membership on items purchased, installations, access to geek squad by phone or in-person, etc. Today was my first disappointment when my induction cooktop was delivered and installation refused because they didn't want liability for removing existing gas cooktop. we had had electrical capacity installed which was only requirement that had been communicated from prior geek squad on-site visit. The gentlemen delivering refused to take out the current gas unit.

So far this has had great value. There has been no charge for transferring from one computer to our new one. It is a great service and always busy.

I cannot say enough good things about the Geek Squad during my recent purchase. Friendly and helpful individuals; did not make me feel that my questions were overly dumb. Highly recommend!!

This card is very flexible and offers lots of savings. The Geek Squad are my technology friends. They are always there to help when needed. Great card that gives you piece of mind.

My Best Buy Total, at $179.99 a year, is a tech junkie’s dream, with 24/7 Geek Squad support, two years of protection (including AppleCare+), and exclusive discounts that’ll make your wallet gasp in delight! Shockingly, it covers gadgets you didn’t even buy at Best Buy, plus free 2-day shipping and a 60-day return window. But—plot twist—auto-renewal sneaks up, in-home services may cost extra, and no tears are shed for lost or stolen devices! Can't do without IT!

In my opinion, this is a wise use of your money. The plan provides more than essential needs for protective services to the equipment. The Geek Squad knowledge, expertise, and availability of services is just great to have.

This membership is a good investment as it assures me of having Geek Sqaud services as needed for my electronics and computers.

I love these options since bestbuy always meets my expectations in product qualities and this membership makes me feel safer because I know that they will be backed by the guarantee with my products

This membership is a piece of mind knowing that the Geek Squad is always there. I had a significant issue with my laptop which was resolved and covered under the membership. My cost of the membership was basically paid for when my laptop problem was solved!

definitely worth it...even if you just want extra warranty coverage for all your purchases...special members only sneek previews and offers...an added plus if you also need geek services also...would recommend for the price and convience.

I have been a Best Buy Rewards member for over 30yrs. It started out free for years, then became a service membership. It definitely is worth the price. I love Best Buy & Magnolia Services. They are always so helpful with guiding me on purchases and never mind when I’m in the store several times before making large purchases.

The assistance provided in setting up my new computer was excellent....membership is certainly worth the investment! Employees are very knowledgeable and polite....