Customer Ratings & Reviews

I love these options since bestbuy always meets my expectations in product qualities and this membership makes me feel safer because I know that they will be backed by the guarantee with my products

This membership is a piece of mind knowing that the Geek Squad is always there. I had a significant issue with my laptop which was resolved and covered under the membership. My cost of the membership was basically paid for when my laptop problem was solved!

definitely worth it...even if you just want extra warranty coverage for all your purchases...special members only sneek previews and offers...an added plus if you also need geek services also...would recommend for the price and convience.

I have been a Best Buy Rewards member for over 30yrs. It started out free for years, then became a service membership. It definitely is worth the price. I love Best Buy & Magnolia Services. They are always so helpful with guiding me on purchases and never mind when I’m in the store several times before making large purchases.

The assistance provided in setting up my new computer was excellent....membership is certainly worth the investment! Employees are very knowledgeable and polite....

We love having the best buy protection plan! Its a great value and easily auto renewals each year. I appreciate all of my purchases being easily added and protected for 2 years.

Best Buy membership has been the best discission for me. I've had to phone several times for tech support and every time I received the most valuable service. Thanks to all of the technical support staff!

This has need a great deal. I have had to use this with Geek Squad twice to address issues with my HP laptop. Always know I have a place to get fixes done right

My Best Buy Total Membership is an OUTSTANDING value. The service is trained in listening to nontechnical people like me who run into problems then need help. They are patient, kind, and extremely helpful with enabling me to understand problems and how they develop. I am extremely grateful to Best Buy for creating this service. I could not be without it!

The membership has saved me quite a bit with help that the Geek squad has provided. They have all been professional and very helpful in solving any issues I had

My mom lock herself out of her phone she has dementia and after multiple attempts to unlock it we came to Bestbuy . Bestbuy took care of the issue and there was no charge for the service because I purchased my membership! Nice work and thank you for your great service!

This membership has been a blessing in my family’s life. When things went negative the plan was always a life saver. It’s been a positive investment.

It's great to have but takes too long to get to a person that can actually help you. Just made a big purchase at the store and did not get any kind of discount.

Honestly, worth it. I rarely shopped at Best Buy but I basically got total tech for free because a price match gave me 180 back, and they fix up most devices for free, plus 60 day returns is a plus, definitely a buy especially if you’re looking to buy something expensive like an e scooter pc bike or whatever, it’s been 2 months or so amd I saved 300+180, which is nkt at all comparable to the 179.99 I spent

With all the fraud and tech issues going on it is peace of mind to know that I can take my computer in any time and have it checked or cleaned up or anything I need with my devises. Thank you geek squad

The Best Buy membership gives me financial peace of mind and convenience. I believe that having this membership shields me from the high cost of unexpected repairs and avoids the hassle of finding and scheduling a reliable repair service yourself.

The geek squad did a very good job at repairing my iMac 2017 27”. I tried to upgrade it to Tahoe 26 and the operating system went crazy, but the geek squad was able to breathe life back into my 2017 iMac. I am so thankful.

Although pricey, it has been of good use. Getting the computer to recognize my printer, setting up Webroot or my other apps, The Geek Squad & the My Best Buy program has been a godsend. It's like the tech version of AAA+ .

This was a great deal that saved me money the first day, as it was less than the computer service would have cost. Big thanks to Mark at Culver City, CA Geek Squad for suggesting I buy this.

Having the membership saved me a lot of headaches with my products. I even got a refund for the price difference. Best Buy really respects the terms of its memberships.