Customer Ratings & Reviews

Electronics can go bad at any time, it’s a piece of mind that we have this on our disposal, highly recommend people or buying any electronics to get the total one

This membership is a great value. I love that I have unlimited Geek Squad support, as well as additional protection on my purchases. The membership gives me peace of mind.

Best Buy’s membership is absolutely worth it—exclusive deals, faster support, and extended warranties make every purchase feel smarter and more secure.

The membership is a real value! You get membership pricing and technical support! Highly recommend getting the membership!

Definitely i great idea to have. I use my laptop for business and i cant afford to pay a bunch of money to get it serviced when something happens. The membership comes with some services where i dont even have to pay. Very much worth it!

I love being able to purchase from BestBuy knowing that my purchases are protected withOUT having to buy extra warrants and that the Geek Squad is available!

It’s worth the money and investment to pay for extended product protection plan after buying the important devices we pay good money for. Best Buy is always number 1 for providing peace of mind when things malfunction on their own or if there is even a mishap of dropping your electronics and causing accidental damage.

Feeling good about knowing that I’m covered for repairs on any item I have, even if not purchased at Best Buy.

Wonderful service. My hard drive crashed and I was lost. They replaced the drive immediately. Then my computer wouldn't talk to my printer. They fixed it over the phone.

I won't liem It depends for people. If you do not come often, it is not the best. If you don't buy many phones, tablets or computers, it can be ehh? good for small tvs but anything with geeksquad coming to house? It still can cost (unless promotion says otherwise). I like it with my family being very non tech savy.

The noise cancellation headphones I ordered are first class. Bose is the best quality of any I have ever owned. The most comfortable on my ears too.

When in to look at replacement oven/range and a over the oven microwave. Reggie the sales man was very easy to work with.

Best Buy total membership has already paid for itself. The Geek Squad has already cleaned malware off my laptop twice and my membership is only 7 weeks old. I look forward to using the other benefits, IE the longer return times and discounts over the holidays. GREAT investment! WB

Love this membership! Covers all my electronics, even those not purchased at Best Buy! I find that the Geek Squad have been very knowledgeable and friendly!

Very happy with our recent Best Buy membership. We had a laptop issue, which the Gerk squad was able to resolve quickly. Worth every penny!!

I would not go without the My Best Buy Total membership. It's been well worth the money. I've taken my phone and my computer in a number of times over the last few years and I've always been satisfied with the assistance I've gotten.

Erik was my tech did an amazing job getting my systems up and running accurately. He's very knowledgeable with softwares and shares helpful tips and tricks. I had several questions and concerns but Erik answered all with a great attitude. Im somewhat tech savy and his help was much appreciated. Going forward I will ask for him.

I've had this Total Tech membership for a few years now, and it has saved me time and money on a lot of products that I've bought in Best Buy and other stuff too! Will continue to be a member!

This membership is absolutely worth it! The member discounts, exclusive prices, and Geek Squad support make every purchase worry-free. I really appreciate the added protection plans for my electronics, which gives me peace of mind. The value I get with this membership easily pays for itself with the savings and benefits provided. Definitely recommend it to anyone who shops at Best Buy regularly.

I always think I’m not going to renew this Total Membership plan, but then I end up buying something and since I have the Total Membership, I don’t have to buy a protection plan. Then recently, because I have this membership plan, upon buying a Samsung refrigerator, I got an additional $850 off! So maybe I’ll keep this plan around for a while.