Customer Ratings & Reviews

All good. The delivery man were really nice, very courteous and very professional. I really like them both a lot I felt like I should’ve tipped them But they did not make me feel like I should’ve tipped them, which I appreciate it a lot

We had a wonderful young man named Justin help us purchasing a TV and a soundbar. We also signed up for the membership program because of Justin. We are very pleased with Best Buy

The membership is of real value. I have been able to save more money on purchases, received price matching reimbursement when product I bought went on sale and was able to repair my AirPods when they got damaged. T

I'm a long time Best Buy customer for a very good reason, they are user friendly and make for a positive experience in all of my interactions with them. A win-win!

I had this service for a couple years it’s very good if your constantly buy items out of Best Buy buy it is pricey when you see that charge on your card cause you just don’t have it everything you buy was under warranty which I like I just couldn’t afford it

I just renewed my Total Membership recently, after letting it expire, since I wasn't shopping for electronics often. However, my situation changed and I realized the value in having this program and product protection. The expert assistance from the Geek Squad is also one of the great benefits. This program has lots of benefits!

I recently signed up for the Best Buy Total Membership, and I couldn't be happier with my decision! From the moment I joined, I noticed a significant improvement in my shopping experience. First and foremost, the discounts and exclusive offers are fantastic. I’ve saved a substantial amount on both electronics and accessories, which is a huge plus! The free shipping on eligible items is also a game-changer, allowing me to shop from the comfort of my home without worrying about additional costs. The extended return policy gives me peace of mind when making purchases. I appreciate the flexibility, especially when buying gifts or trying out new tech. Plus, the access to special events and early sales gives me a competitive edge when shopping for the latest gadgets. Customer service is top-notch as well. Whenever I had questions or needed assistance, the staff was friendly and knowledgeable, making my experience even more enjoyable. Overall, the Best Buy Total Membership is worth every penny! If you're a tech enthusiast or simply love great deals, I highly recommend signing up. It’s a fantastic investment that enhances your shopping experience!

This membership has been a life saver. My son is chaotic and I have had to replace things that he has broken and the membership makes it 100 times easier!

Had an issue setting up by calling HP direct instead of Best Buy. Got scammed but called BB right away. Tech fixed in about 30 min. Lesson learned. Go thru BB for everything!

The Geek Squad is the BOMB! Very friendly professional and helpful they explained everything they did on my computers Great Service!!

Worth it especially if you order a lot of tech or. Red extended return windows. Geek Squad protection on everything is a huge perk too.

This membership is so totally with the cost. Due to the Best Buy membership Protection, I always buy major appliances from Best Buy.

We love Best Buy. We are not tech people, so it is great to be able to count on your staff to give informed and professional guidance

Our computer needed some repairs which would have been more than the membership. We just bought a new small TV so for the next year, it's covered.

This membership has been very convient and useful too us. We have saved alot of money and has been used more than we thought we would have.

Was told by sales person and representative at the Best Buy 800 number that all I had to do was bring my old computer in with new and they would transfer everything in 20 minutes. Had to bring it back and leave it for a day and half. Then when I went to pick them up they couldn’t find my old computer’s charging cord. Has to go back again to pick it up. Sales associate kept saying he’d have to check cameras when he had 2 people telling him that I left the cord. To many trips and over 59 spent on phone with 800 trying to straighten out my account.

It's a relief to have a techie available to help me solve my printer problems. They took care of my question over the phone in an efficient manner.

I have had total from 2021 till now over all it has saved me money my dad is 88 they came to the house to heip

Going on 20 years now. Couldn't do without it. It's like having your own IT guy on call 24/7 without the salary.

Great values on all your items you buying getting 2 year warranties while your total membership is still active and get extra sales all year long.