Customer Ratings & Reviews

The Best Buy membership is awesome because It gives a good way of repairing item like geek squad who are able to help one anytime if the machine or anything is broken.

Hving the geek squad available is a great comfort. They are as competent as the personal computer tech I once used. They won't stop until they have resolved the issue.

Kendrick from the Geek Squad was so very helpful. His guidance was direct, specific and understandable. I am 80 years of age and find technology impossible to comprehend. I will continue to shop at Best Buy now that I have discovered how valuable it is!!!

I think it’s worth the price. I like the extras you can possibly get from it and knowing I’m covered if something goes wrong.

I love electronics I love Best Buy. At first I didn’t think the membership would be worth it. But I’m glad I finally gave in.

As so many have stated before, this is money well spent unless you are a tech geek. I have used this for numerous things, saving on software installs, buying appliances, repairs, etc! Great value.

Best Buy total membership is absolutely fantastic. The fee is very reasonable for the tech support and services that Best Buy and Geek squad provide. Mansfield Ma team is superb.

I love this membership and will continue to shop BestBuy as long as Total is available. No hassle to get things repaired or replaced and always the best customer service! We love our BestBuy store.

This membership is great! I originally purchased it because I needed 4 terabytes of data transferred from old hard drives to new ones and it was definitely worth it. They did the transfer in just a few days. I also get deals with the membership which are very helpful.

This is a great value. Had problems with a printer and was able to exchange the printer at a Best Buy store with no issues

why worry about dealing with what’s wrong with your technology when you can have geek squad do it for you? It’s worth every penny.

Getting a membership give you peace of mind and you always have geek squad just one phone call away. Plus the other benefits

Absolutely enjoy this real value membership. Full support from geek squad and trust them with my devices

My membership causes a sense of value and protection with the products I have acquired from Best Buy, feeling very secure with the skillful personnel of Geek Squad to do an excellent job in case of any issues that might arise.

This membership is a blessing. Having it allows me to go into the store and get any questions I have about any item I am interested in before I purchase it. Then helps if I have problems after I purchase item.

As someone who relies on using technology but who has no expertise in troubleshooting, I SO appreciate the confidence this gives me to know I can go anytime with questions and they can help!

This membership is a great value. I have already used it with success. The agent was professional, friendly, knowledgeable, and effective. I am very pleased.

I recently got a Best Buy Totaltech™ membership, and it has been a game-changer for my PC builds. I used it to have my new PC built with all the latest parts, and the experience was fantastic. With my Totaltech™ membership, I got professional help to assemble my new PC. The Best Buy team did an amazing job putting together my high-end components. They made sure everything was perfectly installed, optimized, and transferred over correctly. Knowing that experts were handling my build gave me peace of mind, and my PC runs flawlessly. I had a lot of questions about my two computer builds, and the Totaltech™ membership gave me access to knowledgeable experts. They patiently answered all my questions, from part compatibility to troubleshooting issues. Their advice was invaluable, especially for someone like me who only has base-level software and hardware knowledge. The membership also came with other perks like free Geek Squad support and extended warranties on my purchases. These benefits have already come in handy, providing additional value beyond the PC build service. Overall, the Best Buy Totaltech™ membership was worth every penny. The professional build service and expert advice made my PC building experience smooth and stress-free. If you're planning to build a new PC or need tech support, I highly recommend getting a Totaltech™ membership.

This is a great membership. The Geek squad is really great, they are so helpful and willing to help you with anything you need. In fact, all the employees in the store are so customer friendly.

This membership saved me tons of money and the peat Best Buy are so helpful! Would definitely recommend getting the membership! NPS 100%