Customer Ratings & Reviews

beautiful tv...the color is spectacular..only complaint - it takes some time to get used to the remote

This member ship has such a great value for the money. It has came in handy afew times for our family.

This membership gives confidence that I’m taken care of when something goes wrong, Great discounts too

the services and features available with the membership are top notch. easy to use services

I purchased a computer with Bedt Buy. I took my old laptop in and they transferred everything over. Said it could take up to 2 days. It took maybe 2 hours!! Excellent service.

I got the membership because of the excellent benefits that come with it. My first time in store landed me three items at the lowest cost I have seen anywhere else.

They were great help with my computer. It is really worth the price. Everyone who waited on me were very knowledgeable.

This subscription has helped with having my apple tablet serviced with the Geek Squad. Have used on 2 other occasions.

This membership is pretty good but what makes it stand out if the free geek squad visits. They saved my pc and me so much money.

My Besst Buy Total Membership is a great thing to have for my computer! I have already used it 3 times since it was renewed a month ago!

This membership is definitely worth the value. I love having 24/7 Geek Squad tech support, plus exclusive access to sales, events, and special products. The protection plans on purchases add extra peace of mind, making it a smart choice for anyone who shops at Best Buy regularly.

I thought this was a great deal. Thought I could count on the geek squad for tech support. My first time calling was a bust. The gentleman I spoke to was not accommodating. And he ended the call by hanging up on me. I called a neighbor to assist me with my problem. I know everyone has bad days, but I hope this never happens to me again.

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love peace of mind of getting protection plans on our purchases!

Ms., Samantha at the Porter Ranch, CA (she is awesome and provides the best customer service). I will recommend to my friends to visit the Porter Ranch Best Buy and ask for Samantha (short Sam). I am really satisfied with the Porter Ranch Geek Squad employees, which they have shown me a great customer service.

Geek squad support is a life saver for issues with virus protection clashes connecting to some files. Geek squad support is patient and a pleasure to work with resolving any and all hurdles faced to date.

I love love love my plan. I can always rely on it Never a problem. I take all of my devices in. Laptops and tablets. No problem

The picture on this 77 OLED is incredible. I absolutely love this model and sold on Samsung products.

This membership speaks for itself but it really is a game changer for anyone who loves Apple products

This membership is beneficial for someone who is not too "techie." I guess even those who are more knowledgeable can benefit. I like that I can get the help when I need it. I trust the team members who assist me.

We signed up for the Total membership and have had positive experiences. The notifications and opportunities to save, return and have priority makes it worth it!