Customer Ratings & Reviews

This membership is beneficial for someone who is not too "techie." I guess even those who are more knowledgeable can benefit. I like that I can get the help when I need it. I trust the team members who assist me.

We signed up for the Total membership and have had positive experiences. The notifications and opportunities to save, return and have priority makes it worth it!

For being a 5 year member, I have not been offered any ways to benefit from my membership.

I have used my Best Buy Total membership a number of times, and it has paid for itself many times over. I highly recommend it.

I am happy to have peace of mind with my new laptop. I am also happy that I can call whether I am at home or away on vacation. A friend has this same membership and she recommended it to me. I feel better knowing that I can get advice and information if needed.

Sales person recommended this and right off it saved over $200 when I had files transferred from my old laptop to the new HP laptop. Also extends the warranty on the new laptop.

The sales associate was so friendly patient and knowledgeable. I appreciate it all of her assistance in times she spent with me to explain everything I needed to know. It was so nice to receive excellent customer service.

Getting this membership saved me a lot of money on having my desk top fixed. The Geek Squad was the best. Matt and Jose explained everything that was going on with my desktop.

My Total Membership at Best Buy was a Great Purchase , I’ve used the Geek Squad ( at no cost to me for Time and Labor )

it turns out that joining the yearly membership was as economical as adding up the individual line items for what I needed. The tech was patient, knowledgeable, and took his time making sure that I understood everything I needed with set up. Great value.

It provides piece of mind that if I have an issue, I can get help quickly on line or in person. The fact you get two year apple care is another plus

I recently signed up for the BestBuy Total Membership, and I can confidently say it has transformed the way I approach tech shopping. This membership is not just a subscription; it's a comprehensive service that adds significant value to every aspect of the BestBuy experience. First and foremost, the perks that come with the Total Membership are unparalleled. The ability to enjoy free shipping on eligible items, regardless of order value, has been a game-changer for me. No more hesitations about adding that extra accessory or gadget to my cart – the convenience of free shipping is a definite plus. The exclusive member-only deals and discounts are another highlight. BestBuy consistently offers compelling promotions, and as a Total Member, I get access to even more savings. These exclusive offers have allowed me to score some fantastic deals on high-end electronics, making the membership fee more than worthwhile. One of the standout features of the Total Membership is the extended return window. Having an additional 30 days to return items gives me peace of mind, especially when making significant tech purchases. It's a testament to BestBuy's confidence in the quality of their products and commitment to customer satisfaction. The tech support benefits are a true lifesaver. The 24/7 access to Geek Squad experts for assistance with setup, troubleshooting, and general tech advice is invaluable. Knowing that expert help is just a phone call away provides a level of reassurance that sets BestBuy apart from other retailers. The Total Membership app is a user-friendly hub that consolidates all these benefits into one seamless interface. It's easy to navigate, and I appreciate the personalized recommendations and early access to sales events, keeping me in the loop about the latest tech trends and offerings. The annual membership fee is a modest investment when compared to the savings and conveniences it provides. Whether you're a tech enthusiast, a casual shopper, or someone who values excellent customer service, the BestBuy Total Membership is a no-brainer. In conclusion, the BestBuy Total Membership has elevated my tech shopping experience to new heights. The combination of exclusive deals, free shipping, extended return windows, and tech support make it a must-have for anyone who values quality, convenience, and savings. I wholeheartedly recommend the Total Membership to tech enthusiasts and casual shoppers alike – it's an investment that pays off with every purchase.

I’ve been using the Best Buy membership for a while now, and overall, it’s been a great value—especially if you buy electronics regularly or want extra peace of mind.

The camera, is awesome has everything you need to get you blog on and popping.The smooth sleek design and easy to navigate controls.

My Best Buy total membership has been a great membership value and Geek Squad employees have been very helpful in the past and present and not make me feel dumb. I also get great special discounts that have saved me over $400.00 and the membership is $179.00 per year, you do the math.

Best protection you can get, i absolutely love it, i got it on a whim to try it out and im on year 2 as of now and i dont think i will be removing it at all. this is the best thing you can purchase if you buy here a lot.

This membership is a great bang for your buck. Definitely helps save with member prices and benefits. Gives peach of mind with support

Needed help in setting it up and getting other things installed on it.What I needed.They did a fantastic job in such a very short time

Geek Squad is fantastic. I truly feel like I have my own personal IT support with them. The membership has many perks and is worth it!

3 year member, I was very disappointed when my membership had an expired card on it. I contacted them 4 days too late to rectify. No w, ALL OF MY WARRANTIES ARE NULL AND VOID. My account still shows all of them. But I am out of luck. I called. The "back" office was supposed to contact me, but its been 5 DAYS, nothing. Now way to contact for help to fix. So, I paid more to go with Best Buy and now it kind of wasn't worth it without the coverage,