Customer Ratings & Reviews

For the price of the membership if you use it worth the money, but if you don’t buy much at Best Buy then I would recommend buying somewhere else.

Its nice to know that if I had a problem they have my back. My wife's computer more ssd space the Geek Squad was outstanding they helped me get the right board and reset the computer and moved all her files. They also found some bad files that my firewall did not catch. The only thing I paid for was the part. You can not get that anywhere else that I know of. Thank you the help.

Geek squad member showed me what it was going to cost to repair my computer and said it would be cheaper to buy the membership and it would cover what needed to be done. Plus i can use it on other items in my house and they do not have to be bought from best buy.

For me, the Total membership is totally worth it. Extended waranters have saved me more than once. Computer support, even for the tablet my daughter took with her to college at the Best Buy there. Nothing else needs to be said-but these are our two of the advantages...

Great service for anyone who wants the security of knowing that they are protected from the start.

Great to have when you needed. Some things are hard to figure out what’s wrong g. Good backup plan

I love the membership. It has saved me hundreds of dollars with the price match system. I also love how there is a protection plan for 2 years on every device purchased.

Great place to shop, great professional personnel. The membership is a real plus knowing if anything goes wrong the Geek Squad is there to help get me back on board, and the price is right. Best experience at Best Buy!

I began to receive the benefits of membership immediately: Special pricing, bonus points, device protection, and services, such as transferring data from one device to another. The Geek Squad will also help me complete the setup of my new device and help me when needed in-person, on the phone or remotely.

Depends on your need and lifestyle, as to weather or not you need this product. I purchased it because accidents happen and Its better to be covered than out of pocket 100's of dollars. Good service and support team!

Great Customer Service and the discounts and benefits they offer are really useful. They really know how to sell tech and how to take care of tech

Best Buy Total™ Membership Review: Totally worth it! The 24/7 Geek Squad support, product protection, and exclusive deals make it a great value. Perfect for anyone who loves tech and wants peace of mind.

BEST BUY, products, staff including Geek Squad are great! They treat this older non-computer person with patience and understanding of limitation's. They have always been able to solve my issues, and supply me with the correct product. When a worker has come to my home they have been efficient, polite and I recommend BEST BUY as a service or tech store to everyone.

Definitely worth the price. You never know when something (expensive) is going to happen. The Total membership takes care of that.

Because of this membership I got a free data transfer by the geek squad and it was very helpful. Also I don't have to buy apple care since that is also covered in the membership. I love it. You get a lot of services at a great price

I have been happy with this purchase. The people I reach are both knowledgeable and professional.

The membership is a great one to have. Buying a lot of items with peace of mind is the way to go.

Thanks for the provide membership and peace on mind about any issues will happened can be covered

This membership is definitely worth it! The unlimited Geek Squad support is amazing. Also knowing that I can have protection plans makes things smoother. Plus it comes with added benefits!

My biggest impression was how friendly and helpful the staff was. They made sure to explain all the important details to me and answered all my questions.