Customer Ratings & Reviews

It covers all your computers and electronics and the geek squad will fix it

The Tech was great and was able to save us some money by recommending the membership.

Very happy with the service and the product! The cashiers were nice and helpful too.

I love Best Buy Total membership, it takes care of all my needs, thank you Best Buy.

I love this membership since you are covered for all the devices you buy at Best Buy!

My overall experience was great! I knew the qualities I wanted in my purchase of a laptop, however what I didn’t know is that I’d be getting a priceless customer service and support! The employee who not only took the time to explain the choices but the specs of each option! The employee really wanted to make sure I was fully informed and threw his own skillful expertise into his explanation. The employee also was super patient and was polite and VERY charismatic. I’ve yet to enter another store where I’ve recieved the exact extraordinary service I was provided from this employee. I unfortunately forgot his name but I absolutely think he is in order for praise and promotion for representing BESTBUY with integrity and pride!!!

Hopefully geek squad can restore my ethernet and wifi after a Microsoft download eliminated them. And hopefully all my files are still in my computer. Thank you for your help!

Overall, this membership has turned Best Buy from a store I shop at occasionally into my first stop for everything tech. It’s rare to find a program that combines savings, convenience, and genuine customer care so seamlessly. If you’re on the fence, trust me—it’s worth it.

Best Buy’s membership never fails me when I am looking for great products and their warranties and geek squad. Always available

I am so thrilled that I have the Best Buy gold membership. It has taken away the anxiety of having an issue with my laptop. I know that the geek squad are amazing and they can fix anything.

I find that throughout the year, when something I purchased from Best Buy has an issue, this is a great tool for resolving the problem. Whether they come out and fix it or replace the item.

The membership is a great value for everything it covers. I saved more by getting the membership as I was buying 4 TV's at one time!

Always have fantastic results anytime i go to buy or get service i always recommend them never any complaint

The membership has served us well. Gives peace of mind knowing purxhased items have protection

This was a great service. The Geek Squad help to transfer all of my data onto my new laptop was invaluable!

The membership seems to bee a good value for its connection to the Geek Squad. Having reliable and knowledgeable tech support is a value in itself.

I think this membership is a great price. Had my laptop serviced and it is running great. The Geek Squad were knowledge and very friendly. Work was done in a timely manner.

With a membership I have the peace of mind that I can call or bring my laptop in and receive quility help with my issuse.

I admit, it was confusing to understand the membership details, in comparison to Geek Squad coverage. After understanding, i purchased and it was totally worth it. Immediately earned rewards on the purchase. Two weeks later, the purchase was on sale and we received almost 150 back as part of the program when i went in to "price match the sale." The membership has paid for itself already!

So much can go wrong with computers. Not being a "computer whiz" having a membership gives me peace of mind that I can call on an expert if something goes amiss.