Customer Ratings & Reviews

Helps me keep my Xbox remotes up and working at all times because I’ve got the automatic 2 year warranty on everything.

I recently signed up for the **My Best Buy Total membership**, and it’s been an absolute game-changer for my shopping experience. For just $179.99 a year, you get an incredible array of benefits that make it more than worth the price. The **peace of mind** that comes with protection plans, including AppleCare+, is invaluable. Having **24/7 tech support** is a lifesaver—I’ve already used it a few times, and the team is always helpful and knowledgeable. The **exclusive pricing** and **free 2-day shipping** have saved me both time and money, especially during busy weeks when I need something fast. What truly sets this membership apart is the **60-day return window on most products**—no more rushing to make decisions! And the dedicated member support makes me feel valued every step of the way. If you frequently shop for tech or gadgets, this membership pays for itself in no time. It’s an investment in convenience, savings, and peace of mind. Highly recommend!

Having Best Buy Total membership had been a good item to have. I have used it twice a year to have the Geek squad clean and check my computer for any virus etc. Also when I purchase an item from Best Buy, if I have a problem the membership will let me return it or fix the problem

We've been a member of Best Buy Total since late 2019. It is great. If you don't want to be a techie but want you computer/devices to be in top shape then this program is for you. We actually purchased two memberships, one for ourselves and one for my sister-in-law, for her autistic son who is very hard on his computers. How good is it for them, let's just say that the Geek Squad knows the by name. Really, if you just don't want to be troubled by adding in new software, fixing a computer that crashes, making sure your updates are running properly...purchase the membership. There are other perks, too, but the one we use the most is the computer support.

Love having this. Had to fix and/or replace a few things (headphones mostly), so was glad to have this.

The membership is a great deal! It helps with support, helps save you money and gives you peace of mind.

If you buy electronics at all, even if only a couple times a year, i strongly recommend the Total program. I have easily saved more money than the annual cost, and recently had to use the coverage on a coffee maker that died 4 days before the 2 yr warranty expired. Walked in, hand it over, they didnt have that model anymore so upgraded to the latest and greatest model, with a yotal out of pocket around 50 bucks, for different/fancier model. Huge piece of mind knowing my purchses are covered, it is easy to use when you need to, and saves me money on the front end of the purchase as well with exclusive pricing and deals. I k ow i sound like a brochure, i dont mean to. Just, like most people thought it was too expensive, then bought some tech stuff for my son and the insurance was more than the total. So i bought the total really to protect that one mega purchase, not reall thinking i would use it, but to my surprise, even though i dont buy a lot of electronics, it still saves me money.

This membership comes with good perks the fact I can buy anything and I'll have a protection that comes with it doesn't matter what I buy they will make it fast and easy great service.

I am very happy with the membership I purchased. It makes me feel less stressful about getting help with products if I need it.

A must-have for Apple users! Enjoy AppleCare+ on all your Apple products purchases at Best Buy, exclusive discounts, and 24/7 support—all in one great membership.

I have purchased large priced items with no warranty or “saftey net” and I feel that this was worth purchasing. I bougbt a laptop from an auction site before with no warranty and it was the worst decision I made, I now make sure I get the yearly memebership incase something happens I know I am taken care of.

Best geek squad of all. A must to have on new equipment. I was hacked two days afterpurchased. They came to my rescue and cleaned everything out and reloaded all my files back in!! GEEK SQUADD ARE THE BEST!!!!

Pays for itself. All the apple products are covered, so need for apple protection for every single product. The service is amazing, my son broke his laptop, bought under the plan, Best Buy repaired it and it was as good as new, for a very minimal cost.

Great product - easy to use - and is much faster than I expected. I would definitely purchase this again

I like knowing that I have support for my large investment. This will definitely come in handy if I need it and Im glad to know it is there.

I’m 100% sold on Best Buy’s products, employees, and their serious care for their customers. They are my only electronics go to store.

We got this with our sons lap top purchase and saved 70.00 right then off his lap top and it even covers all our electronics, still a fee but nothing like what it would be without. Also cheaper than buying most protection plans.

After being "hacked" I brought my laptop in for a good cleansing and knowing that I now have Best Buy to help me in the future is a blessing!

Geek Squad support makes this membership worthwhile, plus the two-year warranty!

This is one of the best headsets that I’ve bought so far keeps a lot of the noise canceled out and is a lot clearer.