Customer Ratings & Reviews

Purchase this for the ease of mind when buying products and being able to return or have them fixed

I love the peace in mind of the protection that this service provides. The help is immediate and super helpful.

I have had a membership with Best Buy for quite a few years now and I don’t know what I’d ever do without it! I can’t even tell you how many times I’ve had to call the Geek squad so that they could help me with problems I was having and they’re always so helpful! They’ve helped me hook up a couple of my printers over the years which I would never be able to do on my own, helped me when my computer was hacked, helped me with my iPads and iPhones when I couldn’t get them to sync, ran diagnostics on my computer whenever I had problems, cleared cache and cookies because I didn’t know how to do it but they walked me through it so I could do it myself if I wanted to and just so many more things that just make it so worthwhile in having a membership with them! I remember when they first asked me years ago if I wanted to sign up for the Best Buy yearly total Tech Benefits and I was like, No thank you, it’s too expensive, and then when I had problems and didn’t know what I was doing, I decided to try the membership and it’s the best thing ever did! I would definitely recommend the total tech membership with Best Buy!

First experience has been good . Employees know what they are doing and can take back anytime. Bit of a hassle.

Covers so many services, very worthwhile. Best Buy recognizes and honors your membership. They do not decline help when you have this "total"

Overall really good headphones with bass and treble. Sounds cap is a little Low for my taste, but can def get loud and quality. So overall really good.

The membership is a great deal! Unlimited help with the geek squad! The staff was very helpful !

This is the best thing since sliced bread. Geek squad is the best, whether in store, over the phone, or in home.

Pretty Good Deal, Lots of benefits, sales associate didn't explain it too well though.

When your able too have your purchases fixed and or replaced really will put you at piece of mind of splurging yourself with some wants!!

Geek Squad suggested i get this and it was definitely worth signing up for.

I am so glad I renew my membership. The money you save is worth the price.

This Visa card is remarkable try to get it can be used it with no interest

My best buy total is 100% worth it and pays for itself in less than a year.

I did not purchase anything. I took my laptop for cleaning for viruses and the same for my phone. Rep named Mike and that assisted me with my items.

All staff was great with the Geek department! I brought in my computer after a phishing scam. They kep it 3-4 days to perform a complete and total process of removing harmful data from my computer. When I called to check on it, I always got someone on the line that was very helpful.

I would definitely recommend this protection plan to everyone that has any type of electronics. It covers everything on the items purchased within the account that was used on the purchase. Everything is covered I love it!

this has been the best thing I have done. I have been taken care of from the staff so much and they are caring.

Great value came in for reotine service and in the store not onky they offered me the membership but it paid for itself in just one service. Great job

This membership is a great plus!! Always helpful when needed and I love the Greek Squad!