Customer Ratings & Reviews

I really enjoy that I get to come in for repairs all year for the price of a membership. As someone who doesn’t have a lot of tech experience, this is an incredible help. And the two times I’ve stopped in for assistance, the staff is always helpful. I recommend it!

excellent service and tech help ! had to transition from old to new laptop - these guys accomplished my needs.

Membership is a great value with added security and peace of mind for protection. Along with many other benefits and deals I value the geek squad support, just knowing the support is available to me at any time is a great relief!

I purchased this membership when I had a problem with my last computer. They solved all of my problems but would not cover the cracked screen or weak battery.

Great savings this membership was ideal for me. The geek squad is a bunch of highly trained, highly intelligent group of people who know what they’re doing. Well worth it.

New computer. Still getting used to the speed of coming on and opening apps. I was way over due for one. Stephen with the Geek squad was great, knowledgeable and very helpful,showing me all that had been transferred and making sure all I wanted before I left store.

Excellent help with all aspects of the analysis of computer problems of previous laptop and recommendation for purchase of new laptop. Quick copy of all information/programs from previous laptop to new Omnibook XL laptop.

Menbrecia has a very comfortable value and gives a very pleasant help when we want to acquire an item that we like or need. I am very happy to have obtained this membership

The best membership I have in my life. Best Buy did a good job when they planned how to make their customers happy.

I love My Best Buy Total Membership! They always help me when I have problems with my computer!

The geek squad is AWESOME to do work with, very professional and pleasant. Can't ask for more than that. Thanks geek squad. C. Thomas

Love getting discounts when i purchase an item or having my computer looked at by the geek tecs

I have enjoyed having the membership as they did a good job adding my software apps on my new computer that I bought at Best Buy- I enjoyed my 50 dollars reward and used it for a new cell phone case

The Best Buy Totaltech™ Yearly Membership has been a fantastic investment. The benefits and services offered are well worth the membership fee. From the moment I signed up, I experienced a range of perks that significantly enhanced my shopping experience. One of the standout features is the extended product protection, which gives me peace of mind knowing that my electronics are covered beyond the standard warranty. The free shipping on all online orders is incredibly convenient, saving both time and money. The priority access to Geek Squad tech support has been a game-changer. Whether I needed assistance with setup or troubleshooting, the support has been prompt and highly effective. The exclusive member discounts on products and services are also a great bonus, providing additional savings on top of Best Buy’s regular deals. Overall, the Best Buy Totaltech™ Membership offers exceptional value with its comprehensive range of benefits. It’s an excellent choice for anyone who frequently shops at Best Buy or values added protection and support for their tech purchases. Highly recommended for maximizing your shopping experience and getting the most out of your tech investments!

This membership has done a lot for me including its geeks squad benifits and in store deal this is worth every penny

This membership has been great. The Geek Squad has been a great service. They have solved many problems that I have had.

This is good deal for tech support for sure. It saves hassel for lots of small yet critical tech issues, just in time.

We have continued to keep this membership for a number of years now and have always found it to be beneficial. I'm not sure that we've had a year go by where something of consequence was handled by these folks for free under the program.

This membership is great. I get everything I need out of it from other protection plans on anything I purchase. Unlimited Geek Squad is fantastic since I've been using them more in the last year for my computer hardware instillation. Especially when I was having problems with my old PS5 last year when they replaced it with a newer cheaper one while also receiving a gift card that had the leftover money from when I bought it the previous year.

Great pick membership. They helped with the installation at the store. Great service.