Customer Ratings & Reviews

Definitely worth the price, especially since the price of RAM just got insane.

I've been really pleased with my membership and the way it protects the products I purchase. Thank you!

I enjoy having the total membership because it allows for me be privy to exclusive and unreleased and discounted items.

I think I purchased a great item at a good price.The associate was very kind as was the computer aide.Have purchased other items there also.

I love buying everything at this store. I’m very happy because I can get everything I need, the service is excellent, and I always find quality products.

This membership is of great value, I get to have Apple care for my both MacBooks, iPad and Apple Watch. Extended return period of 60 days is great for me. I am gonna keep renewing this membership

Saved money the first day and everything was back up and running the same day.

Good benefits. I like the fact that I can have my repairs covered. I'm super clumsy so I'm a fan of that.

Works pretty darn good ,keeps my electronics safe and is the best antivirus out there.

Memebership comes in clutch when purchasing products especially apple products

The Total Tech membership is a no-brainer. Just as in the previous years, the membership paid for itself quickly. I've built my own computer boxes for 35 yrs, but this most recent trip to Best Buy was for a total PC workstation re-build. The Geek Squad crew shined once again with superb customer care and followed my instructions. While at my final inspection sppointment, I felt sorry for the folks in line around me, who would be bringing in devices regularly, and paying more than they needed to without a Total Tech membership. In fact, on each visit to Best Buy, it seems to me Geek Squad has the lion's share of business. Pretty quiet elsewhere. Just my observation.

I love the fact that I know if I have difficulty with any tech problem I can come to Best Buy for help. It is so reassuring and takes away anxiety that comes with not knowing what to do at times. Thank you for that!

Being a member has its benefits, and they are great when applied.

It is a great value and one of the best decisions I’ve ever made.

This membership is a great value.I am a winner! Great prices too.

I love my membership! Its been very helpful! I love my purchases!

The best item in the world and the best purchase I would like to buy another day at the same price.

Buy all my electrics from BEST BUY! They also handle my Inter Net Security with Webroot. They are very responsive, and talk to me with respect and understanding. At 67 years of age that means a lot!

I needed help with my computer. Someone recommended the Geek Squad. I was told if I bought a year membership that I would get support for the whole year from the Geek Squad. I felt like this was a bargain. I hope to use my membership for other things during this year.

I always get a resolution to my issues, both by phone ans especially in person. Your employees are are the best!