Customer Ratings & Reviews

Membership and the Geek Squad were great in transferring everything from the old to the new laptop.

Membership is a real value, it does pose a lot of temptations-LOL, especially for sale items but in the long run, it is really worth it!

Took my laptop in for service. Was fixed quickly, before the estimated completed date.

Totally worth it, giving you peace of mind that all of your products are covered.

good service and follow up attentive workers that are thorough and helpful in servicing your needs

they was quick fast and hurry i definitely would recommend they to anyone who have a pc

Picked up the membership for a cheaper fix on my PC. They got the job done and avoided me having to get a new PC.

This is a valuable membership. I am just starting to reap the benefits but I am glad I obtained it.

Great ear buds. Good noise canceling, comfortable in ear, holds good charge.

Must buy! When you log in you see all the products you ever bought and is covered. I bought an apple macbook pro which comes with apple care due to this total and 4 airpods all came with apple care. this alone save me about $500. I also bought home stereo system from sonos through best buy which is covered, some TV/s and also I just took my smart robo vacum after 2 years due to battery issue, they sent it in and then called me back and said they will refund me 100% of what I paid on gift card! Amazing. Only thing is I wish they could have done it as an exchange because same vacuum is now $200 more, but that is still good and if I get my $2300 I paid for this laptop in 2 years for a defect, I will be over the moon :)

Love the tablet, the support, and really The Best But Attitude! Thanks!!!

The service can be good. One suggestion - level 2 Technicians need to talk to customers before they do anything.

I never realized how much membership covered and I had several computers that need to be looked at for repair. Once I purchased this membership, I was able to bring them all in to make sure that they were an operating order especially for my business. I am so grateful. And the team does such a great job.

I recently purchased a laptop from BestBuy, and the shopping experience was smooth and hassle-free. The staff was knowledgeable and helped me find the best model for my needs. The laptop was ready for pickup as promised, and the store was well-organized. The quality of the laptop exceeded my expectations, and it performs flawlessly. Overall, I’m very satisfied with both the product and the service I received, and I’ll definitely shop at BestBuy again. I love that everything I bought has Geek Squad protection plan because I’m a long time member of bestbuy! Thank you!!

Love the peace of mind, great value, saved me quite a bit of money after my hard drive stopped working. Highly recommend if you have a laptop or PC.

I got a photography business and i got all my gear on beat buy. It was a great choice because i have my Best Buy membership and thanks to that i got 24/7/365 support by experts for my products. Also, they got warranty up to 2 years i hold the membership. I saved a lot of money on warranties. Also, i save a lot of money on purchases because of the exclusive sales.

It helps a lot having the membership. Everyone should get it.

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Great price point for the added protection and piece of mind

I like the staff there they are always welcoming and helpful.