Customer Ratings & Reviews

i don't think i've used it yet, but i'm glad i have it, if something goes wrong, this is the only way it can be easily fixed with a satisfactory resolution.

very knowledgeable and competent very good to work with will definitely join again

I love this membership. I have the confidence instead of any of my hardware goes out on me. Best Buy will take care of me.

I was highly impressed with what this membership has to offer. When I purchased a new laptop and the membership with it, I was told I could bring my old and new laptops in to have all the data from the old transferred into the new. I was so glad, as I knew I could mess that up. When I picked them up, the manager informed me that if I had any problems at all, I could call them directly. If I get a computer virus, they will fix it at no charge. The membership rate is worth it!!!

Is very good to get you product safety and get a good sales

Good work done. I will recommend it for my friends for use.

Best investment. Seamless return policies. Will renew again

This was a gift to great granddaughter and she loves ❤️ it.

Great deal. Very good service. Saves money over the year.

The membership is awesome. It really helps when you use it.

I like the peace of mind that any time I need help the Geek Squad is there me.

I originally bought the total member membership because I sent my gaming pc to get fixed. The price alone on fixing my computer would have been well over the membership price. That in it self is amazing but I also get discounts and cool freebies with my membership. Easiest 120$ since I’m always at Best Buy for something :)

This membership gives me comfort in knowing that I will have the best support in the event my computer has any issues. I have been assured that they will have it fixed and up any running again in a short period of time.

So far this has been a great value! The team is always helpful and friendly as well!

They definitely fixed the problem but I now have less memory now (from 64GB to 16 GB).

This membership has real value give me many special bonus and better prices . I really recommend it !

This member ship is really valuable and motivated Any time I purchase from Best Buy I save more

HP was having an issue, and the Geek Squad fixed the problem at no charge. They were GREAT!!!!!

Membership equals peace of mind when problems arise. You can be confident the Geek Squad is there to step in. Being a senior citizen, it feels great knowing you have a team you can call on.

We have had this membership for well over ten years in all its variations, but this has been most beneficial to my family over that time. We would highly recommend!