Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 32389 reviews
(32,389 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
I love my membership and I use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has real value give me many special bonus and better prices . I really recommend it !
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and use all time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member ship is really valuable and motivated Any time I purchase from Best Buy I save more
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
You are never left without help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership equals peace of mind when problems arise. You can be confident the Geek Squad is there to step in. Being a senior citizen, it feels great knowing you have a team you can call on.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP was having an issue, and the Geek Squad fixed the problem at no charge. They were GREAT!!!!!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
It's a winner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this membership for well over ten years in all its variations, but this has been most beneficial to my family over that time. We would highly recommend!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Mr. R
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent choice as it covers many things including unlimited help from the Geek Squad along with other incentives and great bargains.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I USE IT ALL THE TIME!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS MEMBERSHIP IS A GREAT PRODUCT AND I WILL ALWAYS PURCHASE THIS ITEM!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
It's accurate and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is valuable and I love it, don't hesitate to be a member
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Geek membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has already paid for itself. Good value and peace of mind having it.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
This membership is worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has saved me so much money. It really is a bang for your buck. I took my laptop in to get fixed because it would freeze constantly and would be so slow and this membership just for fixing my computer saved me hundreds of dollars.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership is worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had friends (both live in other states) who were big on the Geek Squad. Since I'm not a techie, I decided to buy my new computer at Best Buy so I could rely on the Geek Squad for help. They are great!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent people, very friendly, and have good computer skills.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is very cool, I like it, the best decition
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to the membership, I got a great discount on my PC.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership gives me peace of mind that if anything goes wrong or I get hacked on my laptop that Geeksquad will always be there for me.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Deidre Buus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like it better if it would not cost so much, If they would do a monthly clean without me calling them. Otherwise they are wonderful when I call they help me out Thank you
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the price match options, and customer service. Will continue to buy
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
TOTAL CARE MEMBERSHIP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Best Buy total care membership 2-3 years ago and I renew it every year because you never know what can happen to your electronics. If the item is not covered by the manufacture, there is either no charge or a small charge. GREAT SERVICE!!!!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great membership and worth the yearly billing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Best Buy Totaltech member for about a year now, and I have been very happy with the benefits. I have saved a lot of money on repairs, extended warranties, and Geek Squad services. Here are some of the benefits of the Best Buy Totaltech membership: * 24/7 Geek Squad support: You can get help with any tech problem, day or night. * Extended warranties: Get up to two years of extended warranty coverage on eligible products. * Free delivery and installation: Get free delivery and installation on eligible products. * 20% off repairs: Get 20% off repairs on eligible products. * 10% off in-store and online purchases: Get 10% off in-store and online purchases of eligible products. * Free technical support: Get free technical support for all your tech devices. * Free screen repair: Get free screen repair for eligible smartphones and tablets. I have used the Geek Squad support several times, and they have always been very helpful. They have fixed my laptop, my phone, and my TV. I was also able to get a free screen repair for my phone. I also saved a lot of money on extended warranties. I bought an extended warranty for my laptop, and it saved me $200 when I had to have it repaired. Overall, I think the Best Buy Totaltech membership is a great value. I have saved a lot of money on repairs, extended warranties, and Geek Squad services. If you own a lot of tech devices, I highly recommend it. Here are some additional thoughts on the Best Buy Totaltech membership: * The price is reasonable. The annual membership fee is $179.99, which is comparable to other tech support memberships. * The benefits are comprehensive. The membership includes a wide range of benefits, from tech support to extended warranties to free delivery and installation. * The customer service is excellent. I have always had a good experience with the Geek Squad. They are friendly, knowledgeable, and efficient. Overall, I think the Best Buy Totaltech membership is a great value. It's a must-have for anyone who owns a lot of tech devices.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
New business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opening a new pizza restaurant's and I was able to find a lot of products that I will be using.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friend
