Customer Ratings & Reviews

It’s helped a lot with pc issues even though the pc wasn’t bought from best buy.

We bought a new washer and dryer and purchased our membership at the same time. It has already saved us money and we do shop often at Best Buy. With plans to buy additional item for our new home, it was a good time to join the club.

It's like having insurance. The people working in this area are really great. My only complaint is it can be hard to get an immediate appointment when you need to get help immediately. The membership is more expensive than I like, as we've seldom used it. Instead of increasing the price each year, a discount should be given as a reward for renewing. But it's good to know it's there if we need it. A bonus for us is we live a half mile away from our Best Buy.

Membership is helpful but it took FOUR agents to update my account! That is extemely poor customer service!! The first three agents did not know how to renew my membership!

Love having the access to go into Best buy and ask questions and receive help

Very helpful to have for the whole household. Covers all our needs!

Better than the average overall warranty that connects with your home electronics

Ensures your product is safe and working as expected

Thankful for the geek squad! Knowledgable! Thankyou!

Coverage helps me protect my investment and is great

It's excellent I recommend it to everyone. Its great

Super value that includes all my devices is awesome!

Definitely a great service with very good promotions and easy payment options

Pretty good deal thanks everyone for let it enjoy this membership

Pleased with all of the "geek" squad members we interacted with. They were polite and informative,

I feel confident that I’m covered for many situation situations - especially Geek Squad

Very good service and the Geek Squad was great in setting up my computer.

My Best Buy Total membership is a good tool to have. Having just purchased a new computer, the gentlemen with the Geek Squad at the Downingtown store were very knowedgeable, helpful and got everything transferred without any issues.

This is where I have bought household computers and other electronic items. Efficient, friendly service. I highly recommend Best Buy and Geek Squad.

This memberships is great i have no worries about anything i buy if something gos wrong its taken care of almost right away.