Customer Ratings & Reviews

This proved a very good value when I had a great deal of trouble getting the new laptop up and running.

The protection plan is necessary and will help to extend the life of merchandise! Also it help me to understand how to use it properly! Thank you!

This membership is a necessity. It gives you a relief to know you are protected.

Well worth the cost if membership for such great technical support.

To me this membership is worth the price. Automatically get two years of protection for free and they will even help you put it together.

Loved how it works. Glad I purchased it to secure the items I bought

I am a newby, so not much experience yet. Installing my kitchen appliances went VERY well!

Great option for the price and coverage and piece of mind

New membership but excited about what I was told the benefits were and Ive already used it.

Saved me a ton of money this year in repairs to my laptop

Geek Squad is totally worth it. They were very helpful with my problem and purchase of a new computer.

Real value save more than the membership is worth every year I fully recommend it!

Absolutely GREAT. The plan made Bestbuy the only place to shop. I would give 5 stars but Bestbuy is taking away the delivery and installation which will make this plan virtually worthless. We bought several things because of it. We bought a stove, refrigerator, washer and dryer, they were all delivered and set up free of charge. We purchased a big screen TV, along with a wall mount, sound bar and Govee light, Best Buy delivered, wall mounted it and set it up. We had a automatic start installed in my car and a stereo and back up camera installed in my husband's truck. We also brought several other items that had covered protection under the Total Tech plan such as 2 cell phones, microwave, vacuum, echo show just to mention a few. All this was done without out paying extra. We had planned on buying another washer, dryer, security camera and lighting, cordless vacuum, another automatic start and 2 more smart phones (probably S23 ultras) but with the Total Tech gone we are back to shopping for the best deals.

I have used Best Buy Total membership for several years and it has consistently proven to be a super value. Saved me lots of time and money. Very satisfied and recommend to anyone using Best Buy.

I took my computer into the Gresham store for service; Steve explained the membership. I picked upthe computer, Andrus was very pleasant, explained the work done. Both are assets to your store.

Love the peace of mind getting protection on all our purchases!

Good product thank you so much. Great customer service.

Definitely would recommend if buying high valued items from Best Buy

I had trouble installing my printer with new desk top. Geek Squad stayed with me until the issue was resolved. Took 2 hours but I now have my printer working.

The My Best Buy Total membership has been worth every penny. I love the extra savings, free shipping, and especially the included protection plans — it takes the stress out of big purchases. Geek Squad support is always helpful and quick to respond. Highly recommend!