Customer Ratings & Reviews

I had trouble installing my printer with new desk top. Geek Squad stayed with me until the issue was resolved. Took 2 hours but I now have my printer working.

Good product thank you so much. Great customer service.

Definitely would recommend if buying high valued items from Best Buy

Like product anything I buy from Best Buy is always my best purchases

Great 0% time after purchasing product especially for expensive stuff

Makes it a breeze for returning items or just stacking extra points. Wish it was a bit cheaper though.

Bestbuy is very reliable and give the best at the accurate time i want it ..... i will always refer you to friends and family with all best delivery

This membership is worth every dollar. It is so important that you get the service you need with no hassle . Staff is very knowledgeable and professional. It’s easy to make an appointment or you can walk in. It’s a relief to know there is someone who can be reached for help.

This membership is a real value! We enjoy membership pricing on items we buy and the Geek Squad is an added bonus!Membership

Staff are always polite and helpful and keeps me coming back to the store.

Immediately following my purchase of a new Mac for my wife, she locked herself out of the Computer. The next day we had a Geek Squad pro fix it in minutes. No hassle, no fuss. Money well spent.

This was a good deal for me. Work I needed done would have cost substantially more if done on a piecemeal basis. Total membership covered it and the work was done quickly and well.

After being "frauded", I am soooo thankful for the guidance and help with a new computer. I am able to contact the agents any time with questions and they are so helpful. Can do by phone or in person in store. It gives me some confidence and eliminates some worry in these crazy times. The agents have been so helpful and appointments have been prompt and effective.

Like the aspect of having my equipment checked for virus

I purchased this membership based on my last purchase of an EPSON printer/scanner at Best Buy about 4 1/2 years go. A Geek squad tech came to my home, set it up and left after all checked out. I had several issues with the printer and GEEK squad returned .. NO PROBLEM no extra cost.. when I purchased this membership .. I purchased it based on the salesman informing me that this would cover home installation????? I had to pay $129 extra for a home visit that was not completed

Love the TV. Easy set up. Picture and sound are perfect. Definitely recommend to a friend.

I'm very satisfied with the purchase of my brand new TV.

Best buy has very good costumer service....and return policy

It’s very useful to have membership you get offers and great deals for new product and upgrades. Also help you finding things or items fast, you just have to log in and search for it. Simple.

Great value for the service provided. I know how to do my own computer work but it's great to have competent technicians who can do the work instead so I can spend the time with my family.