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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 32437 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 32,434 reviews
  • Rated 5 out of 5 stars

    Membership Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very useful to have membership you get offers and great deals for new product and upgrades. Also help you finding things or items fast, you just have to log in and search for it. Simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has very good costumer service....and return policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the service provided. I know how to do my own computer work but it's great to have competent technicians who can do the work instead so I can spend the time with my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy all you need and pay later on Monthly auto pay is preferred to avoid fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan for protection for your tıght and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient for me as a senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets me help from Geek Squad and extends warranty for products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service and Well Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service repeatedly. I was hesitant with trying the remote service, but the assistance has been great! I will continue to renew. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is important to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. A chance to get sale items. Also gives you the ability to handle emergencies. I wouldn't be without the Geeke Squad membership. They are wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer in for service. The technicians cleaned it up and fixed a problem. It worked out very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like it is a pretty good service but the customer service area is really lacking.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with the support you received can be difficult. Please reach out to us for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Bought Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy Total before, canceled it and regretted it, so i got it back, very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iceman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time that i have a problem with anything, i give the team a call an they help me resolve my conserne. It is a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this. We always renew this every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Swival

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. User friendly. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a good value. The Geek Squad was able to clean our laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My family and I benefit from their knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this membership. The Squad is knowledgeable on almost every item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m very happy with my Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Best Buy Total membership. The protection plans and discounts are great, and the Geek Squad support is super helpful. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really loved it, you can count on us. The best s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This support is wonderful. Excellent service. I was very happy with the speed and quality of your work. Congratulations on the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today’s world it’s super important to have hands on IT support for home computing for a reasonable price. Either Geek Squad or Geek Squad Total are great peace of mind products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership purchase was a good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the membership was a good purchase. I get a protection plan for all of my items that I purchase and will have it under one plan. I also get the benefit of GeekSquad which is excellent.

    I would recommend this to a friend