Customer Ratings & Reviews

Love the early access to deals and the member only pricing. Worth the money if you are going to make large purchases.

This membership has paid for itself by the various uses I have made of it. Good Buy!!!!

The Geek Squad was great. They took care of my husband's laptop and it only took 4 days. Thank you!

This It covers all purchases made at Best Buy. This membership gives you peace of mind.

We enjoy the peace of mind of getting support & help when we need it, also knowlege, understamding & input on things we're not as skilled in.

This membership is the Best. Have been a member of Total Tech for a number of years. You want go wrong by becoming a member. Great Values and always available tech to answer your questions, the Best.

Outstanding value, great product, pays for itself. Highly recommend.

This program has changed immensely. All the long term Geek Squad employees are no longer with this program. And you have to pay for the visits to your home on top of the annual fee. And the tech support is so-so now. Information and resolutions provided aren't always accurate. AI actually does a better job. We canceled our membership recently after being My Best Buy Total members for a very long time. Too back to see the program decline.

Geek squad always comes in clutch ……. .

It comes handy when something stops working. You just go and exchange. It’s simple.

You call for the Geek Squad. I have only used it once but in a pinch having the Geek Squad available to render assistance was great.

My family saved so much money this past year. Definitely worth the membership fee.

As with any electronic, it gives the peace of mind you are covered if anything should happen to it.

Great transfer from old Sony Brava 50” to this Samsung

Anytime you have any issues, best buy is there to help you through it. Great membership

I love the unlimited Geek Squad visits, and I get deep discounts on certain products, along with other discounts and deals offered. I get device protection and periodically I get $5 and $10 bonus certificates for future purchases.

I really like the service very slipp streamed but just making the payment for this is cumbersome to say the least

it is nice to know you have support to call anytime you have a problem with a computer or any other electronic device that you buy!!

We buy lots of things with the warranty. This has been worth it for the most part.

I'm very happy that I decided to upgrade my computer and printer.