Customer Ratings & Reviews

I bought this for the geek squad perks. Everyone has complained that the other aspects of the membership have declined, and I wouldn't know. Perfectly average service (they were swamped at no fault of their own). If you need a fix for some devices or are worried about one breaking, it's fine! The "discounts" you get for having this membership are nothingburgers.

Love this program has saved me alot of money and quick service.

I do like my Best Buy credit card. and the savings i can get. i do miss the Greek Squad. i don't like the yearly protection plan they have today.

Having this membership for the extended coverage is well worth it.

This membership saved me money from the very first day and hopefully it will continue to save me money

Worth the money spent have used it on a couple of occasions

I don’t understand the benefits of having membership. I’ve been offered it when were making a purchase and never was able to use it again. So what’s the purpose of it? Why it doesn’t show up on my account

A good product that helps make my like easier and save me money!

I will click on your ratings, I am not going to wright anything, so if you insist I coment, will just delete the the email. So which way do you want IT???????????????????

Great work...everyone is very customer focused. Keep up the fine work

With the accidental damage protection, I saved a lot on repairs when I had to take my laptop in for repairs! Geek Squad was also extremely fast and helpful in observing the issue and getting it sent out as well.

Geek Squad was a great help in transferring. Solved difficult problem.

its working well so far, so good! need all the help i can get to transfer from old to new computer

Covers my computer and refrigerator which were purchased a week apart.

After having my phone lock up in June, just AFTER canceling my membership I did regret it. So now I feel protected

Feel secure in all upcoming purchases without need for extra coverage

I love total membership great service and great deals very much worth the price will recommend to anyone.

Joined when i knew i had troubles with my laptop. Membership cost for a year was 1/3 of cost of the work they did. Plus i can bring other equipment in during the year at no additional cost. A no brainer!

Used Geek Squad. Ver worthwhile to attach printer to laptop

The membership price is a real value and the person who helped us setting up the computer at Geek Squad did an excellent job!