Customer Ratings & Reviews

Really usefull, it has a lot of deals and helps with other things

Best deal ever, form Geek and instore upgrade plus the discounted price they offer.

the laptop is amazing. It fits all of my online and other needs.

This membership is an excellent value. Access to the Geek Squad.

safe and solid to have for all purchases geek squad will look out for you at best buy

Best Buy is my one stop store! Best Buy Total give me access to Geek Squad, 60-day return, insight to sales. It's a great value!

Definitly a needed purchase. You just never know when youre going to need the benefits of this. If your appliance doesnt work out, exchange. If you find a better price, price match it.

Very easy to understand, very thorough in expalantions

Great value for computers and the Geek squad was great

Disappointed that I didn't learn about this membership earlier because it's definitely worth the value if you shop at Best Buy regularly and have multiple products to protect.

The associate was very friendly and professional. They fixed my laptop very quickly. Thank You!!!

Just the lift my husband needed for his computer! He was always leaning over the computer on the table. And feeling the discomfort when he stood up. It’s perfect.

I have just started using this so my experience is limited. There have been some issues with my experience with the customer service of the call center. The individuals in the call center were all good, but the communication system and policies of Best Buy have resulted in less than stellar customer service.

I bought this plan to get a data transfer to a refurbished computer. I was very impressed with the speed and overall experience. I actually got more data transferred than I expected.

Like having an extended warranty on products from Best Buy. And some services are free

This membership is really good because if anything happens to my laptop I can go to geek squad for assistance and they’ve fixed my laptop very quickly.

Has saved me a lot of time and money, highly recommend

Solid perks, allows you to shop with ease and truly find what you’re looking for

Membership was a good value. Fixed old HP desktop & set up new one. Would recommend using the Best Buy Geek Squad for any computer repair.

I recently worked with a remote person who efficiently helped me solve an issue I was having with my laptop. I was home sick with Covid and so appreciated having it taken care of so I could use my laptop.