Customer Ratings & Reviews

I recently worked with a remote person who efficiently helped me solve an issue I was having with my laptop. I was home sick with Covid and so appreciated having it taken care of so I could use my laptop.

This protection gives me full coverage at the Local store with local Geeks!

I received my order but I cannot start some of trhem. I received no user manuals,I cannot start the dishwasher,the boiler and I do not understand the ice maker

I’m loving the Total Rewards membership. The perks are amazing. If you’re a big Apple person the free Apple Care+ makes it worth it alone. There’s a ton of savings offered in products as well and Geek Squad protection is great!

I think it's an excellent choice, it also has many benefits, as a PC user I'm very happy with the coverage.

Easy way to protect your new equipment And getting a extended warranty with out having to pay extra for it

I’m looking forward to using this membership as I need to get a new iPhone as Apple no longer supports 11 and prior with parts and batteries. I want to transfer my information from my current iPhone over.

I love how we don’t worry about warranties, when we buy products from Best Buy.

Great computer! I've used this brand computer for many years. Glad my co-worker told me about the sale of HP!

Useful and love the Apple Care+ added to all of my devices!

I gave it a 4 out of 5 star rating because we were told that you could purchase additional warranty to cover our refrigerator. We originally purchased the 3 year warranty and then the membership which gives you up to twos warranty. We learned that as soon as we purchase this, the “up to two year warranty” was dropped from the plan for our refrigerator. You could only have one warranty. Secondly, you have to keep the plan for two in order to receive the “up to two years” coverage. Our sales representative did not explain this correctly at all to us. We end up canceling the plan and getting the $49 dollar membership instead.

I get geek squad coverage on most of all my purchases and I get exclusive deals

Provides the services I need. Single business owner with tight budget keeps my business on track

This is good to have just in case! For peace of mind as well as the other perks and benefits that are included with this membership. The savings will add up and it’s like it’s paying for itself after a few uses.

This membership is differently worth it. My computers work well because of the geek squad. Every person there has been kind, helpful and able to explain what happen an what needs to be fix. The onlybissue is the appointment system. It is not easy to make an appointment on line. The guys at the Montgomery stores helps. They are seniors citizen freindly.

it was okay most employees had knowledge and helpful

I love the membership!! It pays for itself!! I have used the Geek squad twice already for set on new purchases. Plus all Apple products get free Apple plus for two years.

I enjoy the membership it has saves me lots of money over the last few months from saving and exclusive discounts and have the geek squad provide service to my pc from building it to fixing the blue screen.

It is so nice to be able to call when I need help with things.

This My Best Buy Total Membership in my opinion is good to have because you get a lot of perks with having it for the discounts.