Customer Ratings & Reviews

Provides the services I need. Single business owner with tight budget keeps my business on track

I enjoy the membership it has saves me lots of money over the last few months from saving and exclusive discounts and have the geek squad provide service to my pc from building it to fixing the blue screen.

I love the membership!! It pays for itself!! I have used the Geek squad twice already for set on new purchases. Plus all Apple products get free Apple plus for two years.

it was okay most employees had knowledge and helpful

So glad we purchased this...it has paid for itself already. we have had to use it twice on electronics that either got damaged or just stopped working and I couldn't be happier that I chose to purchase this; made the repair/exchanges super easy.

This My Best Buy Total Membership in my opinion is good to have because you get a lot of perks with having it for the discounts.

It is so nice to be able to call when I need help with things.

Happy with best buy membership. Upon purchasing a new laptop needed services from geeks for setup and transfer of data. Was a good purchase since tis services were covered with membership.

Been a long time total tech member. I can always count on the geeks whenever I have pc problems. The good deals are just a bonus

Great value they help witj my electroics. Will buy again.

Great value for all the services that it gives me. I am always amazed at all the work they will do for me on all my devices :)!

Love the value of membership and customer service.

The Best Buy Total Membership is a great value. Having the peace of mind for Geek Squad service is a real advantage.

Saved me a bunch on purchase protection for my Apple products!

With the technology that is available today, it is advisable to add this protection to your purchase for multiple reasons not the least of which, you get one on one time with a member of the geek squad to help you understand and use the tech you purchased, doesn't matter what it is you bought, they seem to know all of tech they carry. Great value, the people were courteous and professional. I would and will use this again.

The Geek Sqad is a lifesaver for me!! Even though there are some limitations compared with the original Geek Squad it's still worth it!!

For me, the Geek Squad is essential! How could I ever move away? At Union Square 2025, there is a great team. Though the clientele is relentless, they are patient, deserving of raises, stars, and kudos. Thank you.

This total membership provided great service on my computer , which had a melt down and offered additional protections on my purchases. It's been great!

Good products and service. Had to wait for the correct parts.

I have always loved the Geek Squad. Everyone I've ever had contact with has been super. Informative without being condescending. I know nothing - they are always happy to slowly walk me thru the steps. Really appreciate how responsive they are. And the membership offers lots more than I've ever used. But just in case ... I'll keep it.