Customer Ratings & Reviews

it was okay most employees had knowledge and helpful

For me, the Geek Squad is essential! How could I ever move away? At Union Square 2025, there is a great team. Though the clientele is relentless, they are patient, deserving of raises, stars, and kudos. Thank you.

It is so nice to be able to call when I need help with things.

The Geek Sqad is a lifesaver for me!! Even though there are some limitations compared with the original Geek Squad it's still worth it!!

I have always loved the Geek Squad. Everyone I've ever had contact with has been super. Informative without being condescending. I know nothing - they are always happy to slowly walk me thru the steps. Really appreciate how responsive they are. And the membership offers lots more than I've ever used. But just in case ... I'll keep it.

Great value they help witj my electroics. Will buy again.

The Best Buy Total Membership is a great value. Having the peace of mind for Geek Squad service is a real advantage.

This total membership provided great service on my computer , which had a melt down and offered additional protections on my purchases. It's been great!

Love the value of membership and customer service.

Saved me a bunch on purchase protection for my Apple products!

Great benefits with savings and apple care. Would highly recommend to anyone that loves electronics and to have piece of mind to get the best prices and support

Good products and service. Had to wait for the correct parts.

Great feel squad service and adds two year warranty to any item you purchase. Plus other great deals.

Best Buy Total has completely transformed my electronics shopping. The free two-day shipping, extended warranties, and included AppleCare+ are fantastic perks. Plus, 24/7 Geek Squad support, member pricing, and discounts on installations make every purchase feel smarter. It's a must-have for anyone serious about their tech.

Membership is great and get pots of good deals and warranties included now

This membership gives me a peace of mind knowing that if my camera is damaged all i have to do is pay a small fee and they will fix it or replace it.

I think that it was a good buy and if I had to choose the same items again and I would do it with a cheaper price. Nevertheless, it was a good buy.

GREAT SERVICE FOR PROTECTING ALL OF YOUR PRODUCTS...

Problems are solved, they have great communication, knowledgeable, excellent customer service.,

The Membership gives you alot of chances and experience to explore the site Properly with good Discount.