Customer Ratings & Reviews

Membership is a great Value for my Home Business it has helped me a few times already in person and remtely.

Highly recommend this if you need that peace of mind knowing you’re covered

fixed my laptop for the cost of a membership. hope I don't need it but what if I do

The membership is well worth the money. I have unlimited help for the year. I received $150 in store credit.

For fifteen bucks a year you get free geek fixes, sneak peeks at sales and-here's the best part-swap stuff the same day if it sucks. It's like insurance for dummies. I love mine.

This membership will be great to use for additional purchases ib the future.

Had a problem with my new laptop and it was cleaned in 24 hours

I have had great service and discounts. I would strongly encourage others to be a Best Buy Member. The only thing better would be a membership discount with senior discount or discount for veterans and disabled.

This membership is a must for all customers that wish to have excellent service and coverage

It is worth the money because you can use it after store hours or if the store is very busy. It has helped us a lot.

I have been a proud "Total member" for a long time and I will continue to be for many more years!

Membership is definitely worth having. In a years time I have had a tabletop ice maker and ear buds replaced. Also more recently my microwave which was almost two years old (purchased from Best Buy) decided to start giving me problems, 3 days from the warranty expiring ! Called Best Buy and they had someone out two days later to look at it, they ordered some parts and will be back in a week to install, whew, what a lifesaver

I like my membership gives me a great value and good customer service. I’d recommend this to all.

Come in handy and always getting great deals and help with this

Membership is worth getting if you need assistance with any of your electronics, geek squad or if you need to return items but can’t get back to it right away.

My computer was hacked but I didn't lost any money. But after that I wanted every thing I owned checked out and bought this service to make sure I was safe. The Geek Squad checked everything, reset the protection, and erased all malware the intruders had tried to leave behind. Since that time I've used the service to figure out why I kept getting notices from HP to update stuff I didn't have installed. They got rid of that too. Great service.

This membership is a great value. So glad I am covered and do not have to worry about coverages. This gives me a peace of mind knowing I can reach out for help from the geek squad.

Was able to get my pc fixed in a nice timely manner, and everything has ran perfectly sense then

This Total membership has rescued me so many times!

Geek Squad service is great, the agents are friendly and very knowledgeable