Customer Ratings & Reviews

Great value and service added benefits. I am and will remain a Total Plus member.

Geek squad did a great job setting up my laptops and iPhone.

So I purchased Best Buy total rewards membership and Warranty. So far it’s OK but every time I had an issue, they use the manufacturer warranty first which is OK, but I had a problem with the manufacturer and total rewards did not help still have any issues with my Apple headphones. Not fixed. Highly upset.

My membership has been very helpful in tutoring me on how to use my I-phone. There is no imi on my number of appointments.

I'm loving my new Sony TV and being and having a Best Buy membership. The Geek squad did a fantastic job installing my TV!

I think it will be good if I have any issues. I have not used yet.

I always end up using my membership so i will confide to pay yearly. Definitely a great investment for my purchased items. The free mounting service when i purchased my TVs and mounts was awesome.

So far I like my new computer and am thankful for the help I received from the gentleman helping me.

This is a great value. It saved us hundreds of dollars and helped with getting computer work completed.

Wonderful for Peace of Mind. It is a must with your purchase.

Good assurance for continuity of computer wellness.

If you're going to buy even 2 pieces of electronics in a year you should do this! The included coverage is WAAAAY worth the peace of mind! The free shipping is fine but tbh I usually prefer to pick up and just see if something is in stock at my local store then go get it instead of ordering (it understandly takes their pick team hand a day typically to get an order pulled and I can drive there and scoop the item in 30 mins. It also gives me a chance to browse in store, which is good retail:consumer alignment. There's deec exclusive sales too but tbh it's the accidental damage coverage that kept me subscribed for 2+ years now.

Membership is a real value.If there is any problem,the geek squad is there waiting for you.

Great for computers! I've used total tech for my laptop hardware and software repairs. I've been very satisfied with the quality of the repairs

Used it once so far for a laptop computer repair and it worked out well

Unlimited Geek Squad support is invaluable to me. I have needed a lot of support setting up my new desktop.

Membership comes with a lot of benefits that will benefit anything you buy in the future

Prompt service, competent Geek squad to answer all tech queries. Whether it is service or sales, the associates are up and running to assist and retrieve any item that a customer needs. They understand the technical details of any product within the store. I have bought phones, lap top computers, and a refrigerator, and every time i get to the store, i get prompt service.

A Best Buy total yearly membership can offer customers a range of benefits such as exclusive discounts, free shipping, extended return periods, early access to sales, and access to special member-only events. This type of membership can be a great value for frequent Best Buy shoppers who want to take advantage of these perks throughout the year. Additionally, having a yearly membership can help customers save money on purchases and enhance their overall shopping experience at Best Buy. The convenience of free shipping and additional discounts can make shopping more enjoyable and cost-effective. Overall, if you are a regular Best Buy customer who values savings and convenience, a total yearly membership could be a beneficial investment to consider. It can provide you with added value and rewards throughout the year, making your shopping experience more rewarding and enjoyable.

Got this membership on Black Friday and when I tell you the price is worth it I mean it! All of my questions and issues I’ve had on my electronics have all been covered.