Customer Ratings & Reviews

This is a tremendous value as I buy my electronics and appliances at BestBuy without question. Staff is awesome and I have never been happier!

IT WILL PAY FOR ITSELF I HOPE ESPECIALLY WITH MY LAPTOP

I went in to grab a ring light and accessories for my GoPro Hero Black 13 as a gift to myself for my birthday and to enhance my content creation. However, I was a bit overwhelmed but the Manager Brad helped out and easily calmed my confusion . He gave great recommendations and I am very happy with my purchases and the membership. Great customer service and attention to detail.

This is a real value for me. Its tgere when i need it.

Had a virus & Geek squad handled it promptly & fixed my computer. Then i purchased 3 items & the extended coverage was free.

Happy with best buy service and products. Will purchase more in the future

The shipped computer arrived damaged and I returned it to the store. They exchanged it quickly with no questions. Great job.

I just got my membership. Geek squad are very friendly and knowledgeable. Ive never had cameras before. They helped me all the way to set it up on my phone and installation.

The membership gives me confidence, peace of mind in knowing that my products are safe. Never fails to impress me.

I love the deals I get with the membership. It’s not the same without.

I have not use this feature, but I will in the near future !!!

The membership has been very helpful and gives me great peace of mind when making purchases at Best Buy.

Totaly reccomend this stuff, its save me much more than cost !

Very professional, accessible and technically relevant

amazing product if your concerned for you devices!

I love total it basically pays for its self. Definitely recommend

The help service they provide is very good. They treated me courteously to repair my computer

Taking away some services is kind of lame. Best buy is also somewhat limited in what it can actually service. When buying something like a headset or mouse, you're really buying a replacement plan, not a repair plan. That can be a little annoying if the product is no longer available for an in-kind replacement, but the value is decent for frequent buyers.

Have been a total member for years. Great service with no worries about anything.

So many good things about the Total Tech membership. If you own many electronic devices for personal or business, you need this. Geek Squad has been especially helpful with problems of all sorts. Since I only buy from Best Buy, it is an easy choice every year