Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get Total Tech from a geek member, service was fast and I’m very satisfied
I would recommend this to a friendTotal Membership has great value, beware bank into
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with Total Membership has had ups and downs. After two years of useful benefits, the Citibank group sent me an unwanted VISA card.Without my consent, the bank cancelled my "Store Card which I had had gor over 30 years.That action voided my warranties on a new computer and Brother Printer. Ir took three weeks to get our Total Membership reinstated. Best Buy needs to communicate with Citibank when customer benefits are on the line. We choose to maintain this plan.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Total™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Love The Geeks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Best Buy total Membership for several years. Great service at at a great price. The best coverage for your computer coverage and any items you buy.
I would recommend this to a friendMember review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good discounts. For surprising sales of the items.
I would recommend this to a friendExcellent Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this membership for 3 different computers already and I bought it less than a month ago. So far, it is working great for me.
I would recommend this to a friendUse it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great resource. It is expensive, but if the owner will actually take advantage of it and use it, it is cheaper than waiting for healing work. This is good for prevention.
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have been done this. It would have saved me hundreds of dollars.
I would recommend this to a friendLenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A precautionary purchase. Hopefully I'll never need it , but better safe than sorry
I would recommend this to a friendMuch needed help when i need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being 71 years young swicthing to windows 11 is a pain. I am glad i got it to help me switch
I would recommend this to a friendGreat place to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the service and support that I receive from the staff of Best Buy.
I would recommend this to a friendGood for business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small business start ups great customer service and reliability with good warranty. Highly recommend!
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They help with all my needs of I have any questions.
I would recommend this to a friendGET IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have! This has saved my buns on multiple occasions now. Good perks, warranties and protections. GET IT
I would recommend this to a friendLove our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal, great tv, great service from geek squad setting everything up
I would recommend this to a friendLove the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The benefits are great for the price will recommend to anyone
I would recommend this to a friendThe membership is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble with my computer not working and I took it to best buy and I got the membership and they diagnosed the problem and fixed it for no additional cost all I had to pay for was the new part bc I bought it from a 3rd party
I would recommend this to a friendGREAT MEMBERSHIP!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jaydon, the geek squad rep was very helpful giving me all the information about the membership. It made perfect sense to get the total membership!
I would recommend this to a friendGreat techs .. and service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy ..as they were able to save my important info and put in from my broke (black screen) computer to my new purchase ! Also peace of mind
I would recommend this to a friendGreat Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the perks. Have the ability to save a lot of money.
I would recommend this to a friendLoving my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership give me peace of mind all year round.
I would recommend this to a friend