Customer Ratings & Reviews

Glad to have the protection plan. Local Geek Squad did an excellent job setting up the computer and glad to know they are there if I need assistance.

Excellent service and we really recommend. This membership

A Geek Squad associate recommended the membership, which was very much worth it for my situation. I brought my desktop in for repair, and after explaining the issues I was having, the associate explained to me that the membership could significantly reduce the cost of services that I may need. I was skeptical, for the fact that membership sales are usually pushed regardless of the situation, but the membership covered all the neccessary repairs on my device. Rather than spending roughly $300 in service and repair fees, the cost of the membership covered everything. There is specific criteria for what the membership covers, so i recommend getting a diagnosis first, just in case certain repairs are not covered. Another aspect I really like about the membership, is the fact that all my purchases has automatic 24 month coverage. So if any issues arise with a product I purchased with Best Buy within that time frame, I can replace it by paying a small fee, which is significantly cheaper than replacing the item without a membership. If you frequent Best Buy, I strongly recommend looking into getting one.

KLnowing that if anything happens to my cvomputer Best Buy has my back.

this service is good for multiple computers for just one price

Great! Love the response I got from the team on delivering the TV's to my house before a big football weekend. Shout out to that whole crew that made it happen.

Highly recommend if you are purchasing a TV, appliance or a computer. Getting the warrenty as well as price matching helps… plus the service is great!

This is a valuable membership. It has saved me a lot of money.

It is not what I expected. I don't see the worth in it.

I love the idea that all my products are covered by this plan.

Excellente quality recommended. puedes comprar con confianza

Haven’t had to use it yet - nice to have if needed.

The Squad did a fantastic job! Explain all details

I think it's worth it. My favorite thing about the membership at Best Buy is the ease of mind of having a warranty. I don't have to worry about whether I have one, or fumble to find the paperwork. Anytime I've needed to use it, service has been terrific. Customer Service is essential. Also the rewards are excellent and the products available are reliable in quality, unlike what's available at most retailers. Shipping is always quick and reliable too.

I love getting a 2 year Apple Care warranty with all apple products from my Best Buy Total membership. It's worth it just for the warranty.

Geek squad support is highly valuable. Have monthly coupons to use. Good deals everywhere

The value is evident even after first month. We are looking forward to taking fulling advantage.

The best part is the additional protection received on what we purchase. Peace of mind! We also appreciate the annual PC checkup.

Glad we purchased this! It covered the price of transferring our data from our desktop to our new laptop,

I am loving my total protect membership...and all the devices that it covers wish I would have done it sooner