Customer Ratings & Reviews

We were hesitant about buying the membership, but so glad we did. It’s already paid for itself and more.

I travel and have yet to meet a Geek Squad member that wasn't ready to help me resolve my issues with technology. Great job! Always leave a satisfied client!

Good experience with the membership I strongly recommend it.

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honestly, it's the geek squad protection for me, we have an unreasonable number of electronics for one household, but gamers gotta game

very good value for yearly memership. Not only got 2yr apple care but also discounts on products and protection plans for all electronics that i purchased.

Great customer service and the yearly membership..

Love it great you should buy this you get good rewards

If you are a tech dummy like me then Totaltech is the product for you. With this membership you get so much more than just talk. You get a service that is unlike any other. When you need tech support are tech repair they are a call away. When you purchase a product they will deliver and set it up for youand if you are like me that goes a long way.

Total Tech membership is a great value! The geek squad support is excellent! The protection packages are a real plus!

Honestly why wouldnt you do it. If youre like me and you buy tablets tvs and laptops at bestbuy . You get free protection on everything. It pays for itself.

Still getting used to the Windows 11 changes, but overall am well satisfied with the computer setup and data transfer. Steven Mcdaniel did an excellent job.

Membership is a great value. With all of the help that is very convenient.

We saved the price of Best Buy Total several times over.. every year.

The membership is woth what you pay for! You can easily earn back what you payed for and more by taking advantage of Geek Squad protection and promotions!

Most cost effective way to have data on an old laptop transferred to a new one

This had been a very helpful serbice to me. They. Cleaned up my computer which had been hacked. Aleo helped me unterstand the Google operating system on a new T V.

good item; easy purchase - price great! went fast N

I like the services the membership brings, it give you options and great tools to keep your computers in top shape.

The live chat is all I've used so far. The employees that I've spoken to were incredibly patient and polite. I understand that it's not their fault that the information just isn't there for them to answer me fully. It's still annoying that when I've been asking for details on my delivery, I get the answer of "somewhere between now and Christmas." My order has been delayed twice now. I just want my laptop. I'll give a more accurate answer on the service when I actually have a chance to use it.