Customer Ratings & Reviews

My BestBuy total membership is a sound investment. I use the GeekSquad portion quarterly to diagnose and clean up my desktop computer. The techs are easy to work with as well as knowledgeable. I plan to work onsite through the program for my Windows 11 upgrade.

saved a lot of money with this as I was having issues with my PC! Needed a new cooler and I had to only pay for the part and labor was free! Amazing buy!

We have had Best Buy Total membership for many years. We had a fire and had to replace all of the appliances but one. Our new stove[we have to cook a lot because of allergies] died in less than a year's time(electronic side of the gas stove), and we got the credit for it and bought a different model. I used the difference they gave us on a card to replace the last one that survived the fire, as it was dying(over ten yr old!). I strongly recommend their Total membership, as we have had electronics and appliances from them for years. They cover most things that go wrong, and charge less than most if it needs serious repairs. The added bonus is a 10% discount off anything you purchase there as a member. That helped us a lot when we had to replace so much all at once!!! It also gives coupons off toward different items at different times of the year.

This membership allowed us to have Geek Squad to aid in the download of data from our old unit to the new computer.

I've been using the Best Buy Membership for a few months now, and overall, it's been a solid value depending on how often you shop there. The biggest perks for me have been the extended return window and access to exclusive member pricing—both of which have already saved me money and hassle on a couple of tech purchases.

I am grateful that I this membership. It give me peace in my mind that I have a way to check my computer if it have a the blue screen of death or something else.

in the past i've had products that unfortunately had some odd things happen to it. and I had no warranty protection. now I will always use the best buy membership because of all the things it covers. i hope I don't ever have to use it but its definitely piece of mind that if something happens to the Tv or one of my products I purchased from best buy then its covered! which is amazing as I only thought the membership was for THAT ONE ITEM you purchased!

Great membership looking to use it this year for sure and then some

This membership is a real value and I love that I have access to the Geek Squad, who are just wonderful!

So happy I have this membership! It has saved me money, and offers great sales and rewards from time to time. Unlimited Geek Squad help is a great plus! I use my membership every time I shop!

This membership was well worth it! After having bought my LG dishwasher and having it installed, after 14 days it started having a sudsing error code and shutting off after 1 hour of running a normal 3 hour cycle: not fault of Best Buy installation but LG product mishap. The Geek squad came right out and within two days I had a new dishwasher installed for free and has worked perfectly ever since. And now I have peace of mind for two years if anything else happens. And hopefully will be able to renew the membership when it is going to expire.

Great to have I love Best Buy it is good to have especially if you love tech

I have a the Total Membership since January of 2019 I have had some of the best technicians come to my home and help me. I will always be a total member.

I have received nothing but top tier customer service!

Used this right away setting up a new computer. Geek squad did a good job.

This membership has already paid for itself,and is well worth it!

This helps on anything I need from Products and services.

It is a good deal because in case anything happens to your product. You will have a safety net to protect and fix your item.

Excellent customer service. Love the price adjustment feature. I have saved many dollars adjusting items after I have purchased them. Subscribe to the service for many years now, save me, thousands in the long run.

Best Buy membership offers a comprehensive support and savings program designed for tech enthusiasts and frequent electronics purchasers. Benefits: • 24/7 Tech Support: Access to round-the-clock assistance for all your tech needs, including setup and troubleshooting. • Extended Warranties: Increased protection on most products extends their lifespan and value. • Exclusive Member Pricing: Significant discounts on a wide range of products. • Free Shipping and Installation: Complimentary services that enhance the overall purchase experience. Conclusion: Best Buy Totaltech is ideal for those who regularly update their tech or need consistent technical support. The benefits can easily outweigh the costs if used to their full potential, making it a worthwhile investment for the right customer.